I would like to take this opportunity to thank Amy personally for all of her hard work, guidance and support in letting my property. I was extremely impressed with Amy's attention to detail, attentive resolution of issues and her informal but friendly communication throughout the process, she is a real credit to Mayfair Town and Country.
As a part of the process of choosing a letting agent, I approached all of the main competitors and Mayfair were by far the most attentive, knowledgeable and approachable. Appointments were always kept on-time and my questions and concerns answered promptly in language I could understand. This gives me great confidence in Mayfair's ability to manage my property, and provide the service I would like to give to my tenants in resolving any of their issues.
1070 days ago
Rented a property through the estate agent, which happened to belong to the estate agent owner Stephen Froy.
We were promised that the property would be in a good condition when we moved in, however we arrived with it being filthy. Dust was everywhere, leak around the toilet and the stench of damp everywhere. The oven was also thick with grease and grime that must have been built up over years.
When we addressed the problems to elder and Froy estate agents it took a vast amount of time for us to receive a response from the landlord (Stephen Froy); legal action had to be mentioned until he would respond. Eventually he came to visit the property, to view the problems. His response when my fiancé mentioned the uncleanliness of the house was "I am a man, I don't notice these things".
Luckily enough we manage to escape the contract early, however had to throw away items due to mould growing on items we had stored in the kitchen cupboards, this included a George foreman Grill and table matts.
1761 days ago