Keatons have been a great letting agency to work with. Edmund was a breath of fresh air as he wasn't overly pushy during property discussions (unlike and was very accommodating when we were running late for our viewing. They've been supportive with the whole process as we were working through the tenancy agreement negotiations and we have ended up renting a property that we love!
Initially, I had a decent level of service - valuation and photography went well.
Inevitably, as soon as we agreed to go on with Keatons we were left in hands of junior sales team who simply didn't add anything in terms of sales skills. Overheard dreadful blind alley sales speak and otherwise subdued delivery.
Negligible communication throughout. Evidently a substandard database of viewers compared with Foxtons and others.
Really think the House Simple/ Purple Bricks platform model is going to cut in half the number of houses sold by agents if this experience is anything to go on.
Thanks to Bairstow Eves Leyton, especially our agent Karam. Very professional service and friendly attitude. He was always in touch (by telephone and e-mail) and ready to help and solve our problems. I could recommend this agency. No doubt I will ask for their services again if it's necessary
Avoid this agency at all costs. They ignore most of emails, they never return calls and most importantly they consistently lie. We've learned our lesson hard way wasting lots of time, money and effort while we have been told that everything is fine. Both managers Paul Leonard and Akbar Ali were dishonest with us and needed to be chased to reply to emails.
Huge disappointment and massive waste of our time and money.
I would like highly recommend Michal Bocian to anyone. He is super good person and he is very professional. I am the owner of the property at Canary Wharf and I used to work with him since 2010 until Michal changed the office, to Hackney. Firstly, he always can find a tenant for any property or a property for any tenant. Somehow, he knows what everybody wants and he matches the people with property. Secondly, I never had property empty more than 6 weeks and it means that nobody ever looked the property to rent for too long. Lastly, and it is very important, if we would have any issue between tenant and landlord - magically, he always helped. I am very sorry that he left Canary Wharf but I hope that his new clients also will be happy as we were and our tenants over the last 6 years!
Agreed to work with Foxtons for the sale of my property. I suggested an Open Day to which they said it would probably not generate enough people through the door. A few weeks after the property went on the market Foxtons suggested a reduction in asking price by 200k, reason - because of Brexit. Once that is done, still very few viewings and another reduction in asking price suggested. Realised they were all talk and did not seem to know what they were doing so dropped them as fast as I could, went to another estate agent had an Open Day with 7 couples through the door and 3 offers and got what I wanted.
18 Stoke Newington Church Street, Stoke Newington, London
My experience of Location Location was very pleasant and positive thanks to Tim Kearney. Tim organised a number of viewings for me and my wife. His consistency, professionalism and most importantly his understanding of our search was good. Very happy to recommend Location Location to anyone looking to buy or sell in this area.
Jamie helped us in our search for our first home around Stoke Newington and took the time to understand what our property needs were and often showed us new properties before they were fully advertised giving us the best shot at putting in bids. We loved how relaxed the viewings were with him and that Location Location were on top of communications and replying to questions quickly without being overbearing. We viewed a lot of properties through different agents and definitely thought Location Location were the best by a mile and when we look to upgrade in a few years will definitely pick them.