Had a good start with our property from the moment we signed and thankfully we have had no issues raised until recently (with boiler). Lilly (property manager) has dealt with these issues with a lot of care and has been updating us frequently which is something we really value as it can be frustrating if you don’t know what’s going on. We highly recommended Blake Stanley, they really do genuinely care for their clients. Thank you to Lilly for solving problems we have recently had in a snap.
It was going so well for a couple years.
Now our property management agent is shirking us off with emails which include hollow assurances and smiley faces (-which I usually enjoy, but not in response to serious complaints about rats and broken toilets..) and asking us as tenants to supply information on neighbouring flats that they should hold as a professional duty.
I am happy to change my review @blakestanley in the event of some action - until recently we have been satisfied. These glossy-faced empty emails we get in response to complaints which lead nowhere have led me here and you to a 1-star review. What is your job?
Keatons gave us good, straight forward advice at the beginning of the process. The photography was professional and the marketing of our flat looked great. After we'd accepted an offer, Stuart was great at keeping the process moving along by gently keeping all parties in touch with each other.
It’s taken over 6 months in a very slow market but Keaton’s have found me a buyer.
Cannot thank Adele and Joe enough for their help in finding a flat to rent. They were both really friendly which immediately made us feel comfortable. Adele showed us relevant properties that meant we didn't have to spend huge amounts of time searching and wasting time seeing properties that we wouldn't be interested in, and both her and Joe were incredibly prompt and responsive to all of our queries. Made the whole process much more painless than anticipated and now we can't wait to move in!
Agreed to work with Foxtons for the sale of my property. I suggested an Open Day to which they said it would probably not generate enough people through the door. A few weeks after the property went on the market Foxtons suggested a reduction in asking price by 200k, reason - because of Brexit. Once that is done, still very few viewings and another reduction in asking price suggested. Realised they were all talk and did not seem to know what they were doing so dropped them as fast as I could, went to another estate agent had an Open Day with 7 couples through the door and 3 offers and got what I wanted.