S Harris
1

Unbearably bad experience.
Booked to view a house for sale, advised on booking that I would have to change travel plans to fit it in. Get to the viewing, nobody shows up. Was sent the viewing confirmation email that morning, no call, email, text from Bridgfords, nothing to advise they wouldn't be there. After several of us waiting for said viewing try to call the office, as they didn't inform any of us, I get a call back from someone (apologies, didn't catch her name) who sounded like she was having a right mare, she mentioned a "staffing issue" but she was apologetic and pencilled in a further viewing.
Sadie called on the day of new viewing to say she "can't do it as she doesn't have a car". I asked if we could do a specific day as it would work best for us, offers one slot we can't do, says the rest are booked up. I state the experience has been really poor, no communication and confirmation of a viewing they didn't show up to and that I'd appreciate it if they could work to fit us in, her only response is a hostile "well I'm sorry but I don't have a car". Are you allergic to public transport, Sadie? Uber exists too. We also don't have a car, yet we dragged ourselves to Chorlton on public transport to attend the viewing you couldn't be bothered to tell us wasn't happening. They've also called my partner and tried to claim the reason they couldn't do the viewings was the "vendor didn't give them the keys". Well if that was the case, you'd have known you couldn't access the house wouldn't you and could have contacted people to let them know.
The attitude problem, lies and lack of any consideration for people who are making one of the biggest decisions of their life is honestly miserable. I've also rented from Bridgfords, who did absolutely nothing to help me when I told them I had to report my housemate to the police due to his concerning behaviour towards women.
At this rate, my dream house could be listed with them, and due to how utterly tragic my experience has been with them, I would avoid it like the plague.... Read more
16th Mar 2026 (5 days ago)