23rd Jan 2025 (24 days ago)
Let’s start by saying I can wholeheartedly recommend Holders. The entire experience with them from start to finish was incredibly easy and streamlined.
We got 3 companies in to value our house, and it was clear from the minute Rebecca walked in and took her shoes off without even asking that she has a level of care and consideration that we hadn’t seen so far in our experience with other Estate Agents. Her enthusiasm whilst looking round our home was really welcome, and it only took a look between my husband and myself after she’d left for us to know that Holders was who we wanted.
From there, the team worked hard to get our photos done (which were superb and truly showed our home for what it was) and listing up in super quick time as we’d already found a house we wanted.
Most contact with the Team is via WhatsApp, and let me tell you, having all of the information in one thread that’s really easy to go back through is a flipping godsend when you’re dealing with terrible convoluted and mismatched email threads with everyone else involved in buying and selling houses ????.
Our house sold in a smidge over two weeks, and we were able to get the house that we had originally seen and wanted. From there, communication with the Team was fantastic, always keeping us updated on things from their side, and chasing up where necessary with our solicitors (LPL, who were a nightmare) to try and keep things moving in a timely manner. While that certainly proved difficult (again, our solicitors were a nightmare) Holders were super good at keeping our Buyers in the loop so everyone knew where they stood.
The whole process of house sales is a stressful one, we all know that, but Holders were the breath of fresh air that we very much needed during it all, and I genuinely can’t recommend them enough. If we ever decide to sell again, 100% we will be going with Holders.
I wanted to say thank you to everyone who dealt with us in the Team, from Rebecca to Sally, Ben and Miranda, you all made us feel like a priority and that we definitely weren’t just another pay check. Thank you all for bringing personality and humanity to this experience, we truly appreciate your efforts.... Read more