Excellent service provided to us as buyers, during a complicated sale. Very happy with the level of communication throughout the process, Patrick kept us updated and everyone in the office was helpful and friendly. Having now moved in to the area, I would definitely use Hamilton Stiller for a future sale.
19th Apr 2021 (26 weeks ago)
Finally got through to the office to discuss a property I had messaged about several hours earlier, only to be advised that the information sated in the write up was incorrect. What a waste of my time and theirs! To top it off the women I spoke to became extremely ill mannered and rude when I politely advised that I wouldn't proceed further following clarity of some of the properties features. She became extremely formal, calling me "madame" - even though she'd trust taken my name and contact details - and swiftly ended the call not allowing me a work in edge-ways to inquire as to whether they had anything else which may be more suitable. I wouldn't list a property with them; they have no drive to sell, as they should have been keen to offer or add me to the mailing list but all she wanted was to get me off the phone. Poor show and unprofessional! And just for note, I used to be an estate agent and would dream of having such an attitude.
14th Aug 2020 (1 year ago)