Barnard Marcus should have been my first agent but I made the mistake of choosing an another because of their low fee, however you get what you pay for my property was empty for weeks, after speaking to Chrissie the lettings manager she was honest and transparent about everything. They let my property in 3 days. I paid a higher fee but money well spent. Thank you
AVOID AVOID AVOID !!!!!!!!!
A friend of mine had used these estate agent, and was done over when it came to the inventory leaving the property, when they moved in it was one page long, and then when they moved out it was thirty pages long, and i feel the decision they made with the landlord was deceptive and a team effort and my friends had been in the property for over four years so a bit of wear and tear which is normal
the inventory company works in the estate agents favor never the tenants!!!!!
we received excellent service during our house viewings and the agency has been incredibly helpful settling the agreement, they followed it throughout the entire process. Highly appreciate their professional approach and knowledge on lettings. Best in the area..
Berna Acar Bayraktaroglu
Not the best but got the job done. The agent on my first viewing didn't know anything about the property, so I had to arrange another one. Very poor with initial communications. Never received confirmations for viewings. Quite skeptical about being outbid by a suspiciously large amount on a property. Other than that they were reasonably helpful with my property purchase.
Although we were not able to get the apartment we wanted, Joe Holgate engaged actively throughout with us to make sure he provided all other options while being respectful of our choices. He also knew exactly what we wanted without us going into many details but in our case location was key. Great agent!!
Sally and her team did a great job selling our flat in Putney. It had already been on the market a long time when they got it and her advice was strong enough to make us see sense. Once we had people biting, KFH were very good at getting the best price for us and creating competition when the first buyer failed to perform. We had constant contact with them through the sale and they were able to reassure and calm a very impatient buyer. Would happily use again - worth paying more for a better service and achieving a better price in the end.
Had a GREAT experience dealing with Simon and his colleagues, really understand professionalism on a much higher level than I've experienced at other agencies. Top notch service. Highly recommend..
The agents (both in Lettings and sales) are rude and arrogant. My 80 year old frail mum who was buying a flat in Kingston with KFH in July was treated in a deplorable way. The lady dealing with the sale (Ashliegh) was not present so the others around just left her begging for a ride to the property as she didn't know the bus route and the surveyor was waiting for her at the property. She instead came to kfh and begged them for a ride to the property. I would not recommend this agent to anyone. They lack simple courtesy and humanity! I called to complain and was told the agent who was the rudest to her behaved in that way because he was already on a termination notice. There are many other good agents around, please steer clear of this one.
Great agency. Efficient and thorough. In particular I'd like to thank Max who was not only very helpful but also very entertaining and organised.
We worked with Christian on the purchase of our first flat, he was very helpful throughout the process and easily contactable. He was great at getting us in touch with the agent and secured our offer which we very very grateful for.