We rented a property via Chestertons during 2016, whilst searching for our next property to purchase. We came into contact with a number of estate agents during the course of the year. The key thing that sets aside Chestertons from their peers is their human touch. At no point do Cathy, Heather and the team appear to have any agenda other than helping us secure the property we wanted and efficiently manage any subsequent transactions. They were a pleasure to deal with, very cheery and I would very much recommend them.
I have been very satisfied with KF&H's service. You have very excellent agents, Richard and Liam, in my case. Mr.Jackson was professional but also very kind, which helped me very much settle in the UK. Even after the tenancy agreement has been signed, he's been keeping helping me in terms of many other queries or requests. And I'd also like to show my gratitude to Mr.Liam who helped me so much when I had difficult issues on a certain clause. He was very warm, thoughtful, and professional in a whole period I was struggling. I'm truly being proud of being their customer, and definitely be back to KF&H for another agreement in the future.
I have used services of KFH and namely Richard Jackson when I was moving to UK and looking for a house to rent. I must say that Richard was extremely helpful and instrumental for me and my family quickly settling down in the UK. Richard is very customer oriented, friendly, acts always with speed and sense of urgency, has a great knowledge of the housing market and is also easily approachable. I definitely recommend services of Richard and KFH.
I would like to thank Chestertons in Richmond for helping me find my perfect apartment. Richard interpreted my brief so well, I bought the first place he showed me!
I was in a fairly long chain (I was also selling with Chestertons in Fulham- Parsons Green) there were some fairly touch and go moments but I firmly believe that the team at Chestertons managed to keep it all together for all involved.
Having been both a buyer and seller through Chestertons I realised that they genuinely want the best outcome for both party and take great pride in what they do. They were happy to go above and beyond what was expected of them. (Richard was measuring up for my curtains and shelves on his day off!) They strike a great balance between being professional and personable at the same time which is obviously why they achieve prolifically good results.
I have no hesitation in recommending them and will certainly be using them for any future property transactions. 5 star service.
Probably the worst service I have ever had from an Estate Agency. Firstly unable to confirm agents fees 'stating I could pay what I wanted' then called me 15 minutes before an inspection at 6:30pm to cancel 'as the property was actually let', when I had travelled from central London. Honestly would advise to go somewhere else!!! Useless ... don't use ...
Fantastic service from Hafeez Hassam, the Letting Manager at Hamptons in Teddington. We had our house relet within 4 days of approaching Hamptons and we had our new tenants in within a week. Hafeez kept us informed at all times. would highly recommend this team here.