Everything started in March when we finally decided to actually start looking for a house and book viewings.
My sister sent me a link with the house we bought and more others.
But this particular one I really liked as it had the loft conversion.
I've sent an email to say I'm interested and next day Jack sent me an email with the dates and times I can come to see it.
He even sent me more options in case I'm not decided.
Jack helped us even after we bought the house as we needed some info regarding some stuff and he helped us straight away.
Great customer service, nicely impressed.
Tom was the person whom showed us the house and he was the one whom made us decide to start the mortgage application.
Great sales man ???????? very helpful, confident and friendly
Darren was our mortgage broker, he helped us a lot, without him I don't thing everything was looking and be that easy anymore.
Thanks Darren for being so patience with us and explaining everything so well.
Julie was the person who kept us in touch with all the procedures and all the steps made. Very helpful and very involved person.
Very happy with her skills in communication and customer service.
John was the person who helped us with the documents and the home insurance quotes.
Any inquiries I had he emailed me back with an useful answer.
And last but very important our solicitor Brendan Cahill from Taylor Walton who made the things happen very fast.
He provided us with all the info needed and more.
A big team helped to buy 1 house. (how great it's that? To know you really count and someone really cares about your needs)
Every single person was lovely, friendly and extremely helpful.
Without them will not have today the house we live in.
The house which I'm very happy with and I consider it the most perfect house. ????
I can't thank you guys enough for your efficient efforts in making this happen.
I'm highly recommend this team and this agency as for us they've been the best!!!
A big well done to all of you!
Thank you for being great!
Carmina and Cezar ??
Just the worst agency ever!! They are not professionals at all...
Such an awful experience to rent a house from them
I dealt with Jerome there. Very efficient. Was finding it hard to find a reliable agent in that area to buy through. Friendly, helpful and easy to get hold of. Thank you!
DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF! DO NOT USE THIS THEY ARE RUBBISH AND TRIED TO RIP ME OFF!
I was very impressed with the service I received from Venture Residential and in particular Chantelle who was there for us the entire way through the process. She was there for us to make sure we got the house we needed. She was extremely professional and fully supportive.
We sold our house with Venture recently. The staff was very helpful and went extra mile to make the sale so smooth. I would definitely recommend this agency!
I recently bought a property through Penrose Estate Agents and would highly recommend them to prospective purchasers. All the agents were friendly and happy to help. Katy in particular, who handled my purchase, was always on hand to take my calls and gave regular progress reports without being prompted. Her liaison with solicitors was particularly impressive.
Absolutely horrendous service. Called up twice, on two separate occasions, to book and confirm a viewing and got the okay and was informed that aid be shown additional properties, even though I didn't ask for, nor was any consideration given to whether I had time to view it.
I arrived at the property on the given time and date and saw no sign of the estate agent. Called up the office and was told that there wasn't any record of a booking. I'd taken time of work to go to the viewing, so a complete and utter waste of my day.