K Dhingra
1

Disgraceful conduct, bad faith tactics, and zero accountability — Foxtons Harrow.<br><br>Foxtons Harrow cost us significant time, money, and a genuine property opportunity through deceitful games. After inviting us to view a property that was effectively off the market, it became painfully obvious our appointment was staged solely to use us as leverage to squeeze a higher offer out of an existing buyer.<br><br>We travelled over 150 miles (a two-hour drive) in good faith to attend this viewing. We promptly submitted a significantly higher offer, only to be met with total radio silence. Worst of all, being strung along and waiting on them wasted critical days during an active search—directly causing us to lose out on another property we were ready to secure.<br><br>Over the following days, we called repeatedly across multiple numbers to reach both the Branch Manager, Hex, and the agent, Saugat. Neither bothered to return a single call or provide the courtesy of an update. Ghosting serious buyers after dragging them across the country and blowing up their other buying options is peak unprofessionalism.<br><br>Advice to prospective buyers and sellers:<br>Bad-faith tactics: They are willing to stage deceptive viewings and exploit serious buyers just to manufacture artificial bidding pressure.<br><br>- Costly delays: Their radio silence doesn't just waste an afternoon—it causes you to miss critical windows on genuine properties elsewhere.<br>- Unjustified fees: Foxtons charges among the highest commission rates on the high street, but the service at this branch does not warrant even 1% of it.<br>- Zero accountability: Once they extract the leverage they need, communication evaporates entirely.<br><br>If you are a serious person looking to deal with your property, my sincere request is to avoid them entirely. Take your business to an independent, reputable high-street estate agent who takes ownership of communication, respects your time, and operates with basic professional integrity.... Read more
11th Sep 2026 (8 days ago)