I went through Coopers to find a new property to rent and Mollie was great. Very accommodating and professional, she handled everything with a smile and was always happy to help. No hassle when viewing properties either, unlike some other estate agents in the area; I didn't have to give them my life story to set up a viewing - I really appreciated that!
I have been involved in a long and complicated probate sale over fourteen months, and were it not for the professionalism and skill of the agents at Coopers, and particularly Perry Brown, I doubt that the sale would have completed. I have bought and sold property many times, and have always been left resenting the money spent on the agents in the past, but on this occasion I truly believe the service we received was worth every penny. I can highly recommend them. Thank you so much Perry and the team :)
Our agent, Jamie, provided a friendly and professional service. We felt safe and reassured throughout the entire process. He was an excellent communicator, pro-active in his approach and up front with the details.
After having found the house we wanted to buy, we had a tight deadline to work to. We weren’t sure if it was the best idea to sell during December but Jamie assured us we’d be in control throughout the entire process. He stayed in constant contact with the agents to keep them posted on viewings and to make sure we didn’t lose out on the property. He maintained this line of communication all the way until the end.
The most stand out part of my experience with Gibbs Gillespie was that Jamie was highly pro-active in resolving any queries I had. He would contact the agents we were buying from, our buyers, our buyers solicitors, and our solicitors. It meant I only really needed to contact him directly to get an overview of where we were at in the process.
A final point worth mentioning is that all my calls and emails were replied to. This fit perfectly with a busy schedule and meant I could resolve queries during the working day.
Decided to sell our property with Gibbs as a result of my initial interactions with Jamie, the sales manager, who had a really refreshing approach and was more than happy to answer the numerous queries I had during the early stages of the transaction. We are very glad we did, having received excellent service from then on from the whole team at Ruislip Manor. We haven't felt any of the stereotypical frustrations, under pressure at any stage, and have always been responded to in a professional and timely manner. They had us a buyer for our property in just over a week, and coincidentally had the exact type of property we were looking for on their books, of which we have now progressed with after some sound advice from Rosie.
We have also decided to use the conveyancing company and mortgage advisors which the team at Gibbs work closely with and have encountered equally efficient service from both. We are definitely reaping the benefits of using their in house specialists. It has been as effortless and smooth as could be possible; so thank you to Jamie and the team!
I'd like to thank all the team at Gibbs Gillespie but one person in particular .. Conor. He gave me great knowledge of the area, was polite & full of advice & ideas from start to finish. As a first time buyer I was nervous about stepping onto the ladder but he reassured me throughout the whole process and made me feel at ease.
I started my property search in Ruislip meeting Conor from Gibbs Gillespie, he was very polite and informative. I booked multiple viewings which he generously escorted me to. As a first time buyer I was nervous and cautious but he made me feel at ease throughout the whole process.
I would strongly recommend using Gibbs Gillespie for any house moves and a massive thanks to Conor for a great service.
From start to finish the team were very helpful and made a stressful situation easier. Jamie dealt with our case from the first visit to move day and was very patient as we havent moved in a long time! Would recommend and use again