From start to finish the team were very helpful and made a stressful situation easier. Jamie dealt with our case from the first visit to move day and was very patient as we havent moved in a long time! Would recommend and use again
My experience with Conor O'Neill was exceptional and I couldn't be happier after buying my first property! He provided good sales knowledge which made me realise that what I was doing was the right thing for me. His manner was perfect and I cannot thank him enough!
My wife and I moved from Ruislip Manor to the Vale of Glamorgan a month ago. It would be fair to say that we suffered numerous set backs over what seemed like an eternity to go through the sale process our house having been on the market for about a year. We initially went with another local agent in January 2016 but they had no joy finding a buyer. We subsequently instructed Coopers in May. That was the best decision we ever made. Ellie, Daniel, Josh and Bonnie were brilliant. They were professional, courteous, knowledgeable, helpful and just lovely people. They found us a number of potential buyers with several genuine viewings. We subsequently accepted an offer and also secured a property in Wales. Unfortunately our buyers were extremely unhelpful, uncompromising, basically down right selfish. This was a very stressful period for us but I have to say that the professionalism, empathy and support of both Ellie and Daniel in particular was second to none. They bent over backwards to be as fair and impartial as they possibly could however they had a very difficult task in the circumstances given the buyers attitude. After a lot of stalling cancelled move dates and other shenanigans we eventually moved to our dream house in Wales.
The house sale was a real rollercoaster but thanks to Ellis and Daniel,s dedication, determination and patience we finally got there. Thanks guys. We are extremely happy in our new home and all the stress and upset are now a distant memory.
The team at the Ruislip Manor office headed by Oliver Squires were fantastic. I found a place that I loved before I even put my place on the market. Oliver was able to get my existing property on the market quickly, and with his hard-working team arranged many viewings within days, securing me a buyer in just over a week!
Oliver was very reliable in passing communications between myself and my buyer/vendor, and was pro-active in chasing people up and contacting me whenever there were problems.
Very big Thank you to Lucy for our near purchase of my first house. She is a pleasure to deal and very can do, hands on attitude. I had cancel my appointment time at short notice and she managed to reschedule appropriately at my request. My wife then went to view the property 2 days later and again Lucy went out of her way to arrange an appointment when it was convenient for us. Most agents I have dealt with give you a set time and you either take it or leave. Without Lucy's enthusiastic , quick and excellent approach to matters things could have dragged on and on but are the complete opposite. Cannot thank her enough and highly recommend clients dealing with her.
The staff at Gibbs Gillespie are always extremely helpful and friendly especially Jenna Durand at the Ruislip branch. She is always polite and professional and extremely helpful during my property search. Gibbs are a great company to work with and the Sales Team are not pushy like some agents.
Overall experience just about satisfactory. At times I did feel that there wasn't enough support and I would have expected better given that I was the buyer. This is not my first property purchase, so my expectations are not over the top. I just feel it could've been a lot better on some aspects.