Excellent service received from Foxtons. James from the Pinner team looked after our sale and was brilliant throughout the process.
It took many months to complete the sale of our property, mainly due to delays with management agencies, solicitors, freeholders etc. James was on hand to offer advise which even the solicitors did not mention and was thoroughly engaged from start to finish. Have met various members of the team who are all very friendly and offer an extremely professional service. Selling a property can be stressful but Foxtons and James in particular went above expectations to make the experience more seamless, would definitely recommend.
The service I received from Sarah was horrendous! She was extremely rude, made excuses that she has been busy.
We arranged to meet up but she never turned up and did not provide a reasonable explanation.
I will not use Foxtons again.
I would thoroughly recommend Major Estates. Banks may not lend, but Major Estates can! They have the expertise to get you the highest LTV at the best possible rates. Far better than any bank. Staff are also very friendly and reassuring to make the process as stress free as possible.
Thank you to Haart Estate Agents In Queensbury with our house move.
We had a fantastic service from beginning to end. Ifraz Ahmed who we dealt with was very professional, and was always quick to return calls. At times in our chain it was stressful but Ifraz was always there to reassure us and went out of his way on a weekend to get some information to help us proceed. Would highly recommend Ifraz and his Team at Haart in Queensbury.
Really REALLY poor form from this estate agent. After a viewing a property last Thursday we investigated the market and emailed Haart's representative, one Mr. Wais Dawlazie, with our carefully considered offer on the afternoon of Friday 29th September.
With no answer three days later I went onto Haart's website chatroom and was told by someone called "Chloe" that "my manager Mr Dawlazie" was in fact called "Qais", not "Wais", and had misspelt his own name and email address in his communications to us not once but three times, hence the absence of a response to my email. She added that such misspelling can happen easily. Then she said she didn't work in his office and couldn't reach him. So how was he "her manager" then?
I called his office today (Monday morning) and he confirmed that his name really was Wais (NOT as young Chloe insisted then) and that following our offer last Friday, sent from my email address, his reaction was to call my partner instead to discuss the matter. He left her a voicemail promising to call her back on Saturday but didn't, and on Monday (today) claimed he had been too busy to call back on Saturday. Really? An estate agent is too busy to pursue an offer from a buyer? Too busy to start the negotiation and sale process??
He then told me today that all offers would have to be qualified first by his mortgage adviser, one Mohit Mehra, and this at the seller's EXPRESS REQUEST as "they have been stung in the past". Strange for a property that has only been for sale for three weeks - not much time to get stung there. Stranger still that a private seller would ask an estate agent to give a buyer - who already has a mortgage arranged elsewhere - mortgage advice as a means to validate an offer on their property.
Meanwhile today my partner pointed out to Mr Dawlazie the open house event scheduled for the house of interest on 7th October, this coming weekend. He denied this fact vehemently, insisting the open house in fact took place on 30th September and asked my partner what made her think the event had yet to happen. She directed him to his (and Haart's) own website where the property's open house event is clearly marked for 7th October.
After emailing to ask why we needed to meet his mortgage adviser when we weren't seeking any kind of financial advice from Haart or its partners, I called Mr Dawlazie again to ask why he felt this meeting was necessary and told him in no uncertain terms that I wasn't going to waste my time with it. Without a word of argument he promised that he had already passed our offer to the seller and would not need us to present ourselves before his mortgage adviser after all. Quite the opposite message to that which he had given my partner only a few minutes earlier.
Mr Dawlazie takes a very different approach with my partner compared to me. Later today he called her again, repeating his words in a subsequent email written as poorly as his speech was incoherent and mumbling, to express his disappointment at our offer. He mentioned both on the phone and in his email that Haart had after all just sold another house on the same street for £550,000, some £50,000 above the asking price for the house on which we had made our offer.
Were we supposed to know this amazing fact? Does he think all houses on this street are identical and to be sold for the same price? Is this why he thinks we should increase our offer? What a STUPID comment to make to a prospective buyer. Perhaps Mr Dawlazie was looking for a round of applause. Maybe he learned his negotiation skills in kindergarten last week but I'm afraid I'm no longer interested in dealing with this raving, educationally subnormal estate agent. Chances are he never even passed our offer to the house's current owners as promised.
My sympathies to the poor sellers of the property concerned - at this rate they will be lucky if Haart manages to bring any buyers whatsoever to the negotiating table.
Easily the most pleasant Lettings Agency we’ve ever dealt with. Everythings always gone smoothly, and they've always been friendly, helpful, professional and accommodating (*ba-dum-tsh*)
We took a property for rent through them in harrow. The inventory check-in was done in a hurry and the inventory clerk told us he has other appointment so he needs to hurry and got us to sign on a blank paper.( agree it's our mistake but we trusted them). Next just in 2 weeks time, the flat has mold/fungus issues--major ones. All of the wall was painted and covered with wallpaper to hide and misrepresent the facts. And when we told them there are mold issues, the agent made a visit and told us off that we were responsible for the mold. The flat also had leaks from the roof etc, and guess what they asked us to use a bucket to contain the water leaks !! We had to fight a lot to get out of it in 4 months and even after that, they made false claims and tried to overcharge us for cleaning and etc. in the flat. We went to TDS and got the right justice. Just be very careful with these guys-- totally avoid them! Worst agents ever in my last 6+yrs in this country. Attaching some pics of the wall with mold and one with stripped wall paper to show the problems existed before we came in but they were trying to blame us and rip us off of our money.
Professional company amazing staff and a major thanks to Najem from the minute you showed me this brand new flat and the turn around from me actually getting keys was impressive. While working an incredibly stressful job in the city and moving my family from Glasgow to London you was very helpful and I appreciate your help.
I’m not the one to write reviews but I feel I have to write this one. I’m absolutely livid and disgusted that it takes two people in this firm to give me property information and they can’t even speak properly. Simple task of price and information and whether it’s chain free and they can’t answer the simple questions without passing the phone.
I asked to speak to the sales advisor and they said that he’s left the company. You should take some time and train your staff into handling phone calls and enquiries. I really don’t have a clue.
I was searching for the best house in North West London and I had very little time. One of my friends said me to choose Move In Properties as they are the best in the area. Thanks to them that I got a house in less than years and before that they offered me a house for rent in the local area. You can opt for them when you are in dire need of it. Thanks to them that I got the house at the best of prices and also at the desired location. Move In Properties is indeed the best company to look for the best property available in the area.
These daylight robbers manage properties, too. Promised the Earth before I moved in, then promptly ignored me once I handed over the money. Property I moved into was completely disgusting (hadn't been cleaned beforehand, despite them assuring me it would be) and was rife with issues that were never pointed out during viewing, such as no hot water, blocked sinks, leaking pipes, dodgy electrics and sewage issues. Also (as others have mentioned) my deposit was never protected and the section of the tenancy agreement that detailed the deposit protection scheme was forged. Absolutely DO NOT trust them with your money or livelihood. Couldn't wait to get away... Never had to deal with worse people. No wonder they buy reviews.