22nd Mar 2026 (5 days ago)
Our Customer Journey:
Over the years, we have used several estate agents to buy and sell both our rental properties and our current home. Last year, we were recommended Fowler and Powell by someone who works within the estate agency industry.
Our previous experiences with high?street estate agents had all been very similar: they photographed the property, listed it on Rightmove, arranged viewings, and often sent different staff members each time—meaning we had to repeat the same information over and over again. Once a sale or purchase was agreed, we found ourselves constantly chasing for updates.
Fowler and Powell were a complete game changer. The difference in service compared with other high?street agents was like night and day.
Our first meeting was with Levi. He did not pressure us into signing with them. He carried out a thorough walk?through of our property and provided a realistic valuation—rather than the inflated valuations we had experienced with other agents, which later led to price reductions.
Our next meeting was with Nicky, who was assigned to our property. After we signed the contract with her, she took the time to explain the full sales process clearly. She helped prepare our home for photographs and set up a WhatsApp group that included us and the Fowler and Powell team, ensuring everyone stayed informed and on the same page. Nicky handled every viewing personally, and we never had to repeat any details. She took all the pressure off us, and we are extremely grateful. Thank you, Nicky.
Once our sale was agreed, we were introduced to Amelia, who acted as the link between us and our buyers. She kept us updated on every single detail and chased solicitors whenever needed. In fact, for the property we are purchasing, we’ve had to chase that estate agent ourselves—highlighting just how exceptional Amelia has been. Thank you, Amelia, for your dedication and proactive communication.
We highly recommend Fowler and Powell and will only use them going forward.... Read more