Very responsive and helpful. Abdul showed us our flat and within a few days we had the keys! Really excited about our new place and appreciate the service. Also impressed with the inventory report; Abdul took pictures of everything and made sure they were in the report, with the option to add our own photos. Very professional.
92 days ago
First of all, I would recommend less than one star however it will not allow me.
When moving into property, the house was FILTHY: dirty hand prints on walls, nail clippings on floor, disgusting build up of dust, used cotton buds on the floor, other peoples belongings still in bedrooms, dirty floors and kitchen cupboards/fridge. When I approached the estate agent about this, they insisted that the property had received a professional end of tenancy clean. They were most certainly lying to us and did not like the fact that we addressed this situation to them. The manager was unprofessional, aggressive, rude as he would raise his voice at us. I could not believe the situation i was in. This mixed with with the 38 degree heat wave and moving our belongings all day, i was very unhappy!! We had to end up scrubbing the whole flat our selves and could not unpack our stuff. Like, who has the time for this all as full time workers?! I honestly felt like I was in primary school having a childish confrontation.
They then ended up hiring a "professional cleaner" who arrived with only FURNITURE POLISH, who stated "I am not a cleaner, but I clean for you". He stated that Cribs then refused to pay him.
Next, after about a month of living in this property, we came to the realization that our front door opened with a simple push, without the key!!!!! This was unbelievably negligent and as four young females living in the property along a main road, with a pub, we felt unsafe and was utterly shocked by this.
Honestly, the list goes on and on and on but i know too long of a review, no one would read. STAY AWAY FROM THIS UNPROFESSIONAL COMPANY! Renting a property through them is most certainly a lesson learnt!!!!
318 days ago