Hyde and Rowe have been absolutely fantastic throughout the whole process of letting my property. They are incredibly helpful and always at the end of the phone or email when I have needed advice or help. They have remained professional throughout and I will certainly use their services when I need to find the next tenants. Thanks!
Worked their from 9-6 for a whole month and half travelling 35 mins each way for journey and did not revive one penny in return scam artist and con artist stay very away unless you want to be robbed in broad day light some where along the line
Great Service. Prompt response and very supportive team to look after their tenants. Definitely 5 stars to them. Fully Satisfied.
To be honest, Nadine is a real gem. Whenever she picks up my task, it makes me relax as she handles the issue with great care and passion. I think it thrives her to help others.
Extremely bad experience trying to buy a property through this agent. The process was very distressing as a first time buyer, no help support or guidance and the customer service was terrible. Because of agents such as the ones at this particular office, makes the process and experience of a first time buyer horrible and stressful. In my opinion they only consider your offers unless you are willing to take up mortgage advice and offers from their brokers, they "strategically" price properties in order to create a crazy bidding war between buyers and then lie to you! The agent I dealt was was obviously very inexperienced and very unprofessional and so was the manager.
I have expressed my concerns to head office and advised that my complaint will be taken further and will be approaching the property ombudsman.
I cant speak for all Bairstoweve offices But I would AVOID, AVOID, AVOID this particular office, if you are a first time buyer and want to be dealt with, with honesty and integrity!
I will indeed be keeping an eye on Land Registry file for this particular property (in 3-6 months time) to see the outcome of this property sale was in line with what I was informed.
The South Croydon branch looked after us very well and our flat sale went through without difficulty. We were treated with politeness and efficiency by all staff but the experienced Lino Rosato both advised and listened to us with care and consideration and made the whole process easier. Also Janene was very helpful with the follow up, nudging solicitors into action and helping us finalise smoothly. I would recommend their service.
Worst ever estate agents. I can understand, seller is their customer but they have no respect at all for a buyer. Very rude negotiators, no clue what are the spellings of customer service. Lino Rosato as well as Andy Jones. People be careful around these rogue estate agents. Bad name for countrywide
I really feel sorry for their customers who are selling their properties through them, I was very much interested to buy one property from them but now no way. I am never buying anything being offered by them.
Very grateful to Crystal Palace branch manager, Tyrone Eneh, and Kimberley Jules-Crompton for fantastic support during an extremely challenging house sale. It took a massive amount of diplomacy and effort to get it over the line and Kim was tenacious and professional throughout this very difficult time. Would highly recommend their services.
Tried really hard to view two properties for sale with them. Was told a number of times that the agent dealing with them was busy and would call back. He never did. The last time I called the person who answered the phone told me he had already passed on the message and put the phone down on me! Bought a property with Pedder down the road in the end who were prompt, efficient and a pleasure to deal with. If you're selling with KFH and not getting many viewings, it may be because they're hugely incompetent rather than lack of interest in your property!
I have had a relationship with Foxtons in Crystal Palace since their office opened. Sadly some great people have come and gone, but they do get replaced with more great people, so all is not lost! My current Star Players are Nick Stops and Thomas Gowers on the sales team. Thomas has taken me to see flats that I had discounted for various reasons, and guess what, I ended up buying them! Is this because he knows better than I do what my business model needs, I wonder?! He tells it how it is, is never pushy, and has the patience of a saint when it comes to the tricky business of completion. We have had a couple of situations where the whole process could have collapsed and he has managed to keep everyone onside and focussed on the end result. Nick is very responsive and also very open and honest. Great job, guys! Sorry I can't mention others, but you know who you are!
Horrendous service. After arranging a viewing the lettings agent didn't show up. When speaking to a person in the office, who must have been on their first day on earth judging by their lack of ability to speak coherently with another person, we were given a number to call which "we think.....is the person you're meant to be meeting". Multiple unanswered calls and messages later we gave up waiting and left. Such a shame because the pictures of the flat looked great....