Just wanted to say thanks to Kelly and her team for their support, over what has been a difficult few months. I am a landlord and they have really been there for me with great advice and looking out for my best interests.
Disgusting service! So disappointed. Don't waste your time. No communication. What a terrible branch. Who gives such people jobs? I'm disgusted at their customer service. Please save your time and money and deal with another agent.
Professionalism throughout the property buying process; accommodating, prompt and helpful to all enquiries. Thank you for making the whole process as smooth as possible for us.
I had the unfortunate pleasure of having to deal with what I can only call glorified key holders and even that's a lie as when giving the agent 1 weeks’ notice to view a property for the second time I received a call on the morning of the visit to be told they didn’t have any keys.
I could write more but the simple statement I've already made tells you enough about this agent.
Since we last bought property 11 years ago the process seem to have become more complicated and fraught. Alison was the member of this hard working team who turned out to be something of a guardian angel- reassuring, chasing up enquiries and, most impressive of all, frequently working on our case during her days off from home. Towards the end of the process things got sticky and there was a risk of our seller pulling out. The calm reassurance we received from this team was a godsend during this period. We have now moved away from the area and we will not need their services again. But for anyone looking to buy or sell in their catchment area go and speak with this team- Nicky, Chloe and Alison will guide you through and you won’t regret signing up with them.
I would highly recommend Kerry and her team at the Sanderstead branch, they offered great service from start to finish. I found everyone at the branch to be helpful and reliable, completely professional. The advice they gave on market value was spot-on, I don't think we could have done better. I would definitely use them again (although I'm not planning to move anytime soon!)
Excellent advice. I was kept up to date with any issues that came up,. Knowledgeable, friendly and helpful staff. Would highly recommend.