I was approached by Kelly Goff in Barnard Marcus about helping us find a tenant as we was on with another agent. Kelly promised me she would let my property in a week as she had many tenants looking to rent not only did she let the property within 3 days she got £15 over the asking price. I would definitely use Barnard Marcus again. thank you ,
The whole team at Pollard Machin have been fantastic in helping us both sell our flat and purchase our house. Andy and Chris have a real in depth knowledge of the local area and were always polite, professional and personable. Compared to other estate agents with whom we had a not so pleasant experience, Ann from Pollard Machin was always available to help and advise when needed. If you are looking for a local and expert estate agent, look no further!
I had the unfortunate pleasure of having to deal with what I can only call glorified key holders and even that's a lie as when giving the agent 1 weeks’ notice to view a property for the second time I received a call on the morning of the visit to be told they didn’t have any keys.
I could write more but the simple statement I've already made tells you enough about this agent.
Really impressed with the team, and Diane and Faye in particular were a great help throughout our recent sale. It was far from easy but both were consistently proactive, positive and patient! Thank you!
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
I am not usually a reviewer but we want to thank the whole Croydon / Purley / Sanderstead team and James and Michael for selling our house (after a difficult first attempt), and saving our onward purchase of our dream home. Yes, both were consummate professionals, obviously well-trained through Bairstow Eve’s training programme, used their network of offices to maximise our exposure, showed they were well-informed about the market (both local, and national trends), arrived early for viewings, looked smart, and gave prompt and helpful feedback. But I have realized that being a really good estate agent is about so much more than finding a buyer. To actually achieve the sale, Bairstow Eves actively managed and communicated up and down the chain with agents and solicitors to keep all parties on the same page; guided nervous first time buyers; and were available whenever we needed them for counselling, advice, reassurance, problem-solving, diplomacy, negotiation, and calmness – and that is just what I can think of at the moment. Most people don’t buy and sell many houses in a lifetime – Bairstow Eves got us (and our buyers!) there! I have already recommended them!