Aziza was very helpful and courteous in showing me the property. She was not pushy nor rushing during the viewing. A breath of fresh air.
Disgusting service! So disappointed. Don't waste your time. No communication. What a terrible branch. Who gives such people jobs? I'm disgusted at their customer service. Please save your time and money and deal with another agent.
We recently bought the house with Pollard Machin. Ann, Chris and Ryan were the most helpful and accommodated many visits before exchange to allow us to plan our budget for necessary improvements. We were selling and buying at the same time and their professional approach made the transaction as smooth as possible. Definitely recommended. Thank you
I had the unfortunate pleasure of having to deal with what I can only call glorified key holders and even that's a lie as when giving the agent 1 weeks’ notice to view a property for the second time I received a call on the morning of the visit to be told they didn’t have any keys.
I could write more but the simple statement I've already made tells you enough about this agent.
Best Estate agent in Croydon. Myles is such a positive person! Always smiling and helping customers find the perfect flats for their needs. I highly recommend the agency and more agents like Myles. Thank you to Zeena who made the progression such a smooth experience. Amazing!
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
Alison at Selsdon branch was extremely professional and could not have been more helpful. She handled all the viewings and visits and kept me updated throughout the process. From viewing to completion took 7 weeks!!
Well done Alison.