I would highly recommend Leon and his team. It isn't easy selling in this market but with diligence they found the right buyer and we are very happy. They are also very good with feedback which can help a seller enormously. We exchanged today and are looking forward to our new adventure!
As a buyer through Hamptons we did find that we needed to be pushing them for communication and was not helped by the unexpected and sudden changes in staffing and contacts there. They did a good job of resolving a crisis that arose after our survey, but their handling of the purchase at the end just added stress to an already stressful situation. Clearly the agent acts in the sellers intrests as they are paying the bill, and that was apparent in our case.
The Knight Frank office in Esher under Alex Herman's leadership were key to selling our house. We valued their advice and feedback and at all times they have operated with the minimum inconvenience/maximum support to us.
I wanted to give them 5 stars but pressed wrong button
The start of the process was excellent as Bella got my property on the market really quickly and I soon had viewings and accepted an offer. Unfortunately, the process then all went a bit wrong once it went to the solicitors. Frustration was mounting rapidly but the advice I was given from Bella and James was, in retrospect, absolutely right and I'm glad I stuck with it. They were instrumental in getting the problems resolved and the sale has now gone through. Later than hoped but I can now see that given the issues this really was as quick as it could have been so I'm very happy.
I am very happy with my experience with Bairstow eves lettings with Ignas Pilybas and Julie Goddard. They have been very helpful, professional and efficient in their dealings with us. They are always available to answer any questions we may have and have done an amazing job in helping us find our next family home. Thank you.
We would highly recommend Mark and his team at Connells Redhill to anyone looking to sell their home locally.
Mark is a smashing chap with a huge personality and kept us sane and smiling through our house sale.
His honest and upfront approach is so refreshing and his local knowledge along with his marketing strategies really did make us feel like we had made the right choice when choosing Connells to market our home .
Our house was sold on the first open day for more than we had anticipated.
Mark has been available and helpful beyond the call of duty always with a smile. All the team have been really helpful and have made this as easy as possible for us.
We have been so impressed with the level of service and care we have received,
Having just completed on a sale with Connells Redhill Branch, I can honestly say I would NEVER recommend them to anyone.
1) We were lied to regarding our purchasers financial position in order to accept an offer, causing additional stress and concern.
2) Staff used my toilet with the door open in front of my wife.
3) Accused my wife of lying about the above.
4) Manager incredibly rude and inflammatory in all correspondence.
I understand many members of staff have left recently and started their own agencies in the area. I can understand why, and I wish I had done more research before selecting them at the time.
In short, please do yourselves a favour, and avoid the Redhill Connells branch .
Premium fees, for a significantly less than acceptable level of service.
We used Bond & Sherwill to sell our home and also purchased a property through them. We found Lee to be efficient and professional and he went the extra mile in helping us to secure a sale, even visiting us at very short notice on a Sunday morning to take photographs, as our need for a quick sale was very urgent. We will definitely use Bond & Sherwill again and would highly recommend them to anyone looking for the services of an Estate Agent. Keep up the excellent work!
Dealing with the Lettings woman who is called Sam and she is highly rude, unhelpful and untruthful. Put the phone down on me as she claimed to very busy so could not deal with a problem that has been going for a long time and needs to be resolved and in matter of a fact has made the problem worse.
Very quick and efficient. Were straight on it when a potential buyer tried to mess us about. Always quick to respond to questions and I felt that they were very honest with us.
Such a waste of time. Was bidding on a property and there was another party that offered slightly more than us. Said to them if the other party is offering more we just walk away. They have left hanging for over a week
Avoid to all costs.