Jasmine Rokib was our agent that took us to view several apartments.
She went above and beyond to help us find a gorgeous flat perfect for my daughter and I and in our budget.
Both she and Leya Ricketts are extremely knowledgeable, professional and kind. We are Americans with no knowledge about real estate lettings in the UK. Leya and Jasmine made my daughter and I feel so comfortable and welcome, even though we asked a million questions and visited their office every other day as if we lived there.????I would definitely highly recommend. We love these ladies!!
They are absolute liars. They took 350 pounds for advance and stuff. We paid the amount and a week later that lady called and told my husband that our references had not cleared hence they can't rent out the property. My husband spoke to our current landlord and employer to asking why they have not given the right reference and they both told they didn't say anything wrong because we had always paid rent on time and stuff. Then my husband spoke to the letting lady again asking the reason she said for some silly reasons they can't reveal it. Lastly as we had no other choice my husband asked them to refund our advance deposit which we thought was for the property, they said that was the processing fees ....I mean who charges bloody 350 pounds for checking references in 2 days. They are absolutely crap no one should go to them.
I had an amazing experience with streets ahead agency. George Barnes was really helpful and always gave me advices and giving me options. Great customer service!
Oana Daniela Dascalu
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
Great, great, great!!! I was in desperate need to find a place at short notice. Special thanks goes to Daniel who waited over half an hour on a rainy day for me after I was late due to a broken down bus.
very unprofessional. got as far as a second interview and they didnt even have the professional decency to inform me I was not succesful, or even return my call to inform mr after I had called to get some information/feedback.
I should like to single out Luarna Sasso-Wiggins, Property Manager, Residential Lettings with the Bromley branch of Countrywide. She is the property manager for the flat that I let through the East Croydon branch of Bairstow Eves.
I remain extremely impressed by her professional and dedicated approach in her dealings with me and with the tenants, and I feel that both parties are more than happy with the service that she provides. She is clearly on top of her game, and I consider myself very fortunate that she is overseeing the letting of my property..
In conjunction with the manager and staff of Bairstow Eves, I know that my property is in exceptionally competent and caring hands.
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.
Hayley from Foxtons has been invaluable with a property purchase and is always ready and willing to talk to me and answer questions. She has made a difficult process easier with her warmth and professionalism. I would highly recommend her to other people.
Really bad organization. Unreliable and bad communication. Although they pretend to be the best is not real. They charge more then other competitors..
Extremely pleased with the service the staff at Paul Meakins gave me.
Everything went incredibly smoothly, and the agents were very friendly and always happy to help.
They made my first move exciting rather than stressful!
After many viewings I have to comment on how knowledgeable, professional and helpful Emma was. These 5 stars well deserved and highly recommended - Thanks very much!