5 stars goes to Brigitta who was extremely nice, polite, communicative and helpful. I can honestly say Ive had a very good, if not the best experience dealing with Brigitta. Progression of my application was fast and smooth thanks to her. I'm glad there is someone like her in this business who actually cares about the customers.
I appreciate your work Brigitta! Thank you again and keep it going.
They are absolute liars. They took 350 pounds for advance and stuff. We paid the amount and a week later that lady called and told my husband that our references had not cleared hence they can't rent out the property. My husband spoke to our current landlord and employer to asking why they have not given the right reference and they both told they didn't say anything wrong because we had always paid rent on time and stuff. Then my husband spoke to the letting lady again asking the reason she said for some silly reasons they can't reveal it. Lastly as we had no other choice my husband asked them to refund our advance deposit which we thought was for the property, they said that was the processing fees ....I mean who charges bloody 350 pounds for checking references in 2 days. They are absolutely crap no one should go to them.
Thank you Patrick Jones. Amazing job, was really hard working. Help me and my family when we were very desperate and he was really quick with finding us a property. Also Kunal. Big Thanks again!
One of the worst lettings agency. Property management is as bad as you can ever imagined - Unprofessional, lying. I rented a property from them and they haven't even cleaned the flat when I am moving-in. Inventory check hasn't happened. Flooring is plastered to cover the rot and boiler is broken. Had been chasing up the property management to fix the issues and they never respond. Heavily frustrating and fed up with their non-service. Never recommend this lettings agency to any one.
My wife and I viewed a property in early January as we are expecting our first child, everything went through fine and we both got excepted.
However due to some unforeseen circumstances we was unable to move in the property which was a shock to us all. However A gentleman by the name of Jack Moore that works for the East Croydon branch who I must say is a all round wonderful nice guy, not only did Jake make the situation soothing for my wife who is heavily pregnant but he dealt with the situation in a calm and composing mannar ensuring we were dealt with abruptly.
Jack could have forgotten about my wife and myself however he made it a priority to ensure we found our dream place. Less than two weeks later thanks to Jakes determinations we are now in our property and most importantly my wife is very happy as we expect out first child.
Jake is a wonderful asset to the team at bairstow eves east Croydon and I will be very surprised if he is not promoted withing a couple of years. If dealing with this agency I would highly recommend Jake Moore.
Thanks to everyone from Craig, Latoya & Jeremiah
I am leaving 1 star and that is for Maxine Apps-she is their jewel in the crown and worth her weight in gold. I would giver her 14/10!!
So far the rest of my experience has been pretty poor it shouldn't be because I think they are fairly well set up but their communication skills are so poor that I find myself chasing and chasing. It's so frustrating and a total waste of my time and money. I have had contact from the lady who will manage things moving forward and she sounds very hopeful (fingers crossed) but at this stage I wouldn't recommend Bairstow Eves which is a shame because all they needed to do was give me a call and not ignore my emails.
5/5 for the team at Haart, especially when compared to the dealings I've had with some other Estate Agents nearby. Always helpful no matter who picks up the phone. And a special mention to Lucy for going above and beyond, in her own time in the evening and at the weekend, to facilitate access to the property for getting quotes from builders, electricians etc
I brought a property from foxtons 2 months ago which was a good service. however, unfortunately they have left a sour taste in my mouth after not removing the "for sale" board and "to let" board outside my house.
I cut the boards down after 14 days as no one came to remove them. 2 months after, the boards have been put back up outside my property without permission and also I have never instructed them to LET my property and they even put a "to let" board up.
They refused to take them down after I explained to them that my tenants were not happy with the boards and there very unwilling to help.