I had a fantastic experience with the agents at this branch of Barnard Marcus in helping me and my daughter to find the ideal home to move into. Jasmin our agent was extremely helpful and was always super efficient and helped us through the process.
I will definitely use their services again in the future.
They are absolute liars. They took 350 pounds for advance and stuff. We paid the amount and a week later that lady called and told my husband that our references had not cleared hence they can't rent out the property. My husband spoke to our current landlord and employer to asking why they have not given the right reference and they both told they didn't say anything wrong because we had always paid rent on time and stuff. Then my husband spoke to the letting lady again asking the reason she said for some silly reasons they can't reveal it. Lastly as we had no other choice my husband asked them to refund our advance deposit which we thought was for the property, they said that was the processing fees ....I mean who charges bloody 350 pounds for checking references in 2 days. They are absolutely crap no one should go to them.
Siobhon was a fantastic agent. She made our move as stress free as possible and we always felt like we could come to her with anything. Thanks again!
I have come across not 1 of the best but the best estate agent (Shirley) that you can think of. You very different from the high street mentality
Its not the estate agent but the specific staff (Dorinda , Siobhon and Sam)who made the whole difference .
You are thoroughly customer focused , helpful , open , informative , professional and overall welcoming
My case was handled by the wonderful super Siobhon , even a million thanks will not be enough to show my gratitude and thanks
even though i am a buyer and i am not paying for the service , she was always there for any question at any part of the day
Dorinda did my mortgage total efficient and a great negotiator and Sam overall in charge
You are the best agent I’ve ever dealt with. Your customer service, responsiveness, dedication, patience and
resilience are outstanding. You were friendly, cheerful and reassuring the whole time and easy to get hold of any time needed
You are the best !!!!!
I recently brought a property through Foxtons Croydon and was very happy with the level of service i received.
Kelly Thompson handled the purchase and was pro-active and helpful throughout. She was in regular contact with suitable properties while I was searching. Once an offer had been accepted she was extremely helpful in moving the process along smoothly.
I'd been looking for a property for over a year and dealt with a number of estate agents. finding suitable properties to view. This carried over into the and
I would give it half a star if I could. Team were very friendly, but that was it. The service was disgraceful. At the time my partner and I were desperate to find a house to rent within a certain amount of time and we were assured that Foxtons would be able to find us a place with no problems.
The person that dealt with our case was quite young, inexperienced and unprofessional. We viewed a property that we were interested in and was asked to bring along documents and forms of ID so we could quickly get the ball rolling. After viewing the property our host was kind enough to drive us back to Foxtons so we could fill out forms. Throughout our journey she none stop talked about personal problems which I found unprofessional, alongside that she was constantly beeping her horn at other drivers.
Before we got to the estate agents she told us there would be no point in us filling the forms out and we didn't need to show her our documents which we found strange. She told us that Foxtons would be in contact with us the next day regarding the property we were interested in. We didn't get a call at all within that week; everytime I called Foxtons no one knew about our case. We managed to find a place at the very last minute with Acorn. They were fabulous. The following week I got a call from Foxtons asking if we found a property and that they would gladly be of service to us if we were interested in buying or renting. I was very annoyed as they didn't do anything at all. I would never go with Foxtons again.
I have been renting my house out in Croydon via Paul and Kath and the team for years now! They have been amazing and the service has been second to none, can't recommend them highly enough. As a very geographically distant landlord its a relief to know that Kath and the team manage my house with such care and attention! Thank you so much to everyone at Martin and Co Croydon! Fantastic job thank you! Especially thank you Kath!
Rubbish. Estate agents don't have a good name generally and this company does nothing to change that perception.