Miles and Barr have been fantastic throughout our house purchase process - particularly Kayleigh who held most of our viewings and has always been friendly, professional and very helpful! She's been really responsive throughout and kept us well informed, which we've appreciated as first-time buyers.
7th Sep 2021 (5 weeks ago)
After working in property for 22 years dealing with estate agents on a weekly basis I don’t think I have ever come across such an inefficient and incompetent group of people who call themselves property managers as those who work in Miles & Barr in Folkestone, Kent.
I can only speak from my own experience, but how they keep their jobs, I do not know.
The mistakes they made were numerous and some costly. Whenever mistakes were made, there was almost never an apology, only a denial, excuse, or evasion. The tenant was in breach of her lease for almost the entire stay in the flat. Nina from Miles & Barr insisted in an email that, despite this, "We do not accept the tenant was unsuitable".
I can say categorically I do not recommend Miles & Barr if you want your property managed.
3rd Oct 2021 (12 days ago)