Convenient, cheap, double points, but I prefer the Springburn one cos it sells good coffee (costa)
10th Nov 2016 (5 years ago)
I used to be a loyal customer to Tesco Extra but my last experience totally changed my mind!
I bought a hand mixer last night, and when I opened it at home it turned out to be a night mare, it was broken, dirty, no packaging and it looked as if it had been used for ages, it was simply disgusting! Still, this wasn't really the annoying part of the story! This morning when I wanted to return it, my expectations was to say "sorry, this is our fault to sell you this rubbish!" However, this was not the case, they said "You didn't buy this from us!" even though I had the receipt, they continued to deny it, the person in charge was called, and surprisingly he denied it as well! After unfruitful dispute, they offered me an exchange or a refund, but they still don't believe me and refused to admit their fault! I told them I'm no longer looking for a refund or exchange, considering me as a cheeky and a lier is the thing that really hurt me! Then I just left their dirty product and didn't take the money that they thought I was deceiving to get!
13th Jul 2016 (5 years ago)