I used this estate agent to sell my flat. They were friendly, organised, responsive, knew the local market (our flat was a 4-in-a-block near their office), and got two viewings in for us as soon as we had the property ready. Ours happened to sell to the first viewer, which was obviously partially luck, but I still felt very confident in their abilities. We had met with other estate agents who came off very slimey and gave terrible advice - not so with AVJ Homes. AVJ Homes gave us reliable advice about what to change and what to not bother with changing, and I think they put us in the best position we could be in to sell quickly, and at an agreeable price. I would definitely use them again.
1736 days ago
I've moved into 9 different apartments in my life time and never have I had such a terrible experience with an agency.
Firstly, they are completely incompetent and unresponsive for the most part, as I constantly struggle to receive any response from the company with simple email requests to be provided with more information on the whereabouts of my deposit, and this was the same for the time I was staying in the apartment that was leased on their behalf.
Secondly, I had saved them the inconvenience of having to put the flat back on the market by providing them with a new tenant who would move in directly when I moved out - they weren't grateful in the slightest for this and still demanded that I pay extra "marketing fees". In addition to this they tried to claim that we had left the property in a mess, even though we had ensured that it was significantly better than when we moved in, to ensure that our friends (the new tenants) would be moving into a comfortable home. I will add that when I first moved in, the apartment was full of rat droppings, hay from a field and dead insects - it was NOT properly cleaned.
Generally, a very poor experience and I would highly recommend avoiding them at all costs, there are plenty of more respectable agencies in the Glasgow area.
Don't make the same mistake as I did, stay away!!
1896 days ago