Well done to Knight Frank for an excellent service to our property in Somerford Place in Beaconsfield for the past couple of years. A big thank you to all their staff for patiently working round our house re-decoration and upgrading works while never giving up their efforts in seeking a good tenant, despite being subjected to inaccurate reporting which still leaves us puzzled. A good value for money, personal and highly professional service which is hard to find these days in the current market. A special commendation to Tina Morgans for her impeccable professionalism and her very special service and touch. Thumbs up Tina and keep up the good work.
1910 days ago
Somerford Place Management Ltd
With a track record of poor behaviours, it comes as no surprise that Knight Frank recently breached the 2007 planning regulations governing the conduct of estate and lettings agents. All agents are aware of these regulations, as a failure to comply with them constitutes a criminal offence. With the sole exception of Knight Frank, the estate and lettings agents in Beaconsfield are in compliance. Presumably Knight Frank think they are above the law. Would you really want this outfit to act on your behalf? We have engaged with the local authority, local councillors and council leader about the ongoing poor – and in this case, criminal – behaviours of Knight Frank.
This issue is new and has not been addressed by Knight Frank; their response does not make any sense.
The following was posted at an earlier date:
Despite many requests not to, Knight Frank staff and agents continued parking on our private driveway, thereby blocking access to properties on our estate. Such “me first” behaviour contrasts starkly with the considerate nature of the people who live here. We ended up having to notify the police about harassment and a member of staff from Knight Frank has been permanently excluded.
Cached web pages show that the property Knight Frank manages was advertised to let for nearly 5 months, in which time the rate was dropped until finally it was advertised as under offer. The tenants who eventually moved in must have been delighted at having bagged a bargain. At the same time, new tenants moved into an identical property just over 2 weeks after it was put on the market by another agent at more than 8% above the rate last advertised by Knight Frank. Since then another identical property has been let in less than 3 weeks. What does this say about Knight Frank’s marketing capability?
Earlier this year we had to ask the owner of the property to pay the annual maintenance charge, as Knight Frank had not done so.
We deal with 3 other agents in Beaconsfield; in our view they are head, shoulders and knees above Knight Frank.
1232 days ago