I moved into my new flat today and Ben was my agent. He was extremely helpful and made the process go extremely smoothly. We only had a week to get everything sorted and he managed to do it so I'm really thankful for that!
Luke Hicks Flynn
I have never dealt with such rude and people in my life.
My sister and I were looking to buy a property in tooting. On numerous occasions we called about a few properties and promised to have our call returned by a member of their sales team. No one ever returned our call. Ever.
On the one occasion I managed to get through to one of the sales team named 'Bhavin Patel', he said we should sign up to the 'priority buyers list' (or whatever it was called). The idea of this list was to get us first viewings on new properties, but we had to provide pay slips and bank statements etc. When I said I didn't want to provide this information just to view a house, he became quite aggressive insisting I was making a mistake, and put me through to who I think may have been a mortgage advisor- he was equally aggressing and pushy. Bhavin refused to listen to my reasoning that no other estate agent required this information and was extremely condescending and rude.
I was very keen on the property in question, so when I called the main office to arrange a viewing the conversation went as follows:
Me: "Erm, Hello? Is this Barnard Marcus?"
BM: "Yeah, Who do you want."
I wish I could portray the tone and manor of the conversation, but it was truly shocking.
I decided not to pursue viewing the property with Bhavin after he called me so many times to arrange a viewing, and in such a terrible mannor.
We ended up purchasing a property with Haart (tooting) who have been an absolute delight in comparison. Although, when Bhavin called me (again) I informed him of this and asked him to not contact me, and if our sale fell through I would be in contact. He ignored this completely, and continued to call me on numerous occasions, insisting i should still view his properties and sign on to the priorities list until our sale was complete.
Bought my house June 2017. Excellent service from start to finish. Shaz from Haart went out his way to ease my purchase and kept me up to date at all stages of the process. I can highly recomend Haart Estate Agents. Well done
Do not use Haart.
We took out a tenancy agreement through them. They made multiple errors - emailing my housemate at the wrong email (even after being corrected), giving us TWO wrong addresses for the property and putting the wrong date and address on the contract.
The have been hard to contact and took a long time to get back to me. Even within the company they can't seem to get in contact with each other.
They booked a check in time for us without asking if we could make it and then didn't get back to us for about 2 weeks until it was only a few days until moving in.
They told us everything was sorted (even when I specifically asked about references) and then a day and half before moving in told us they didn't have our references and we couldn't move in unless it was resolved.
This agency are disorganised and unprofessional and yet charge more than any of the other agencies we did viewings with.
I responded to a letter put through our door from Kevin Pinto. We had being using a larger chain of agents for 3 months with no success in finding a buyer. Within 3 weeks of going online with Jacksons, we had 2 offers on our flat, and thanks to hard work by Kevin and Daniel we have recently exchanged contracts. I can highly recommend their efficient and friendly service, and wouldn't hesitate to use them again in the future, or suggest them to a friend
Guy Johnson Travel Counsellors
Recently started renting a property through Jacksons estate agents. The process has been made difficult and stressful due to unclear instructions by staff. Will not be using Jacksons again.
Review for Shahin from Foxton's Tooting
Shahin is an outstanding estate agent who cannot be more highly recommended! He is trustworthy, honest and truly cares about his clients.
We had an excellent experience when looking for a house to let, with Shahin on behalf of Foxton's. He took the time to show us a variety of properties and always listened to our preferences and feedback. He was always patient and made us feel valued - no request was too big, and his attitude was always excellent, friendly and approachable. It was clear that Shahin puts a lot of hard work and effort into what he does, and the high quality outcome reflects this.
Shahin really changed our view of the world of estate agents, and regained our trust after previous negative experiences. We are grateful for the many valuable life-lessons we have learnt from him.
We would like to thank you, Shahin, for all your kindness, help, time and support. You really do deserve to be recognised, and praised, for your outstanding commitment and dedication. You are a true asset to any team, and should be very proud of yourself!
We will definitely return to Foxton's when looking for our next property. We wish you all the best for the future, and hope to one day cross paths again.
Very Best Wishes,
Arabella, Joseph, Shina & Lottie
Horrible service from Annabel (lettings) who never kept you in the loop with the landlord as to what was happening with our potential move and didn't even apologise when the issue was raised directly with her as she was wasting our time with every day we knew nothing. Have also heard from numerous friends and colleagues how unprofessional this company is. AVOID USING THIS COMPANY AT ALL COSTS!!!
We have recently sold our house in Tooting using Marsh & Parsons. Initially we had the house on with multiple agents but after some time we realised that actually Marsh & Parsons were the only agency who were diligent and displayed complete professionalism, diligence and were ethical throughout so we gave notice on all the other agencies and continued solely with Marsh & Parsons. We have been delighted with how they have represented us. The team there in the Tooting branch are fantastic and we are grateful for all they have accomplished on our behalf. I wouldn't consider another agency again having worked with these guys.
We bought a property from Marsh & Parsons. Martin worked very hard to ensure our timetable for completion was met, chasing all parties, answering as many of our enquiries as possible. We would strongly consider using the team if we look to sell/rent out in the future.