They say moving home is one of the most stressful things you will ever do and it certainly was. However having a supportive no nonsense estate agent to deal with your sale and purchase is a must . Miranda definitely ticks all the boxes, she genuinely cares that this is life changing experience for you and your family . Is always on hand (even out of office hours) when ever there’s a problem . Highly recommend Miranda and the team.???????????????????????? My daughters quote ‘We will never move‘. We did and Miranda made this possible .Thank you ????????
251 days ago
I wouldn't recommend using this company, i had sent numerous emails stating there were issues at the property with no response. I then decided to provide notice via the telephone and letter (more notice provided than needed ) and the weekend i was moving out i had a call to say my rent was due. I was told by Kate i hadnt provided notice!! The staff are extremely rude and Miranda couldn't run a bath let alone a business. Kate advised me to send the keys in the post which i did, recorded delivery to which i received a call to advise they hadnt received them. When i checked royal mail a member of staff had received them two days prior. She then advised they had the letter but the envelope was empty. When confronted about the situation as i felt this was a lie, she told me i could look at the CCTV of her opening the envelope. When advised i would do so that same day i was then told this wasn't available to do so, Even more lies. Luckily the previous letting agency had a key (south wales refused to collect from them when taking over the property) I was able to collect this from them and provided this to South Wales, Otherwise they were going to charge me for changing the locks. I have recently been informed South Wales have advised i have damaged the property and i owe the last month rent due to not providing notice. I have pictures of the property with dates and times and all correspondence needed reference the notice provided. Make sure as a tenant you keep these as South Wales are absolute liars. Lets see what response i receive from this as everyone else who's left a bad review Miranda has had something sarcastic to say. Chopsey cow!!!!
751 days ago