Lettings2sales is an outstanding agency. This is my second property with them and I'm very, very happy. They are very helpful, kind and nothing is to much trouble for them. A massive thumbs up. ????????????????????????
Absolutely shocking. I was due to move in 7th Jan, was asked to pay bond and rent up front without seeing a contract or paperwork. I asked for the wording of the contract and was talked to like dirt. Even when I offered to come into the office to pay a cash transfer after reading some contract wording, I was told they didn't want my business. Sue Beer was an absolute disgrace. Rude, unprofessional and untrustworthy. Avoid these guys like the plague. Certainly don't pay them a penny without seeing contracts or tenancy agreements.
top notch service from Olly at MGY. Very impressed with the personal service, exemplary communication and assistanxe in all areas of our transaction. I felt like Olly went above and beyond for us, will be using MGY for all my future sales.
One star is too much actually. Appalling service and continually ignored throughout my tenancy..then charge £400 for a replacement fridge panel.. Ignored serious concerns about fire safety in the property and failed to arrange for a broken window to be fixed for 9 months.. Despite many emails. Avoid.
I can not recommend Martin & Co enough!
I had my property on the market for sale with another agent for 3 months with no offer, every time i called the agent to ask for feedback they wouldn't give me a direct answer and would tell me someone would call me back.
A friend of mine recommended Martin & Co Cardiff to me and they were professional and efficient from beginning to end. I gave them a call and they came to the property the very next day to take pictures and a virtual video tour. the marketing was far better than the other agents. The following Saturday they had 5 viewings arranged and secured an offer. I was over the moon !
All the staff were extremely helpful and Henry explained the process to me and always kept me informed of updates from solicitors.
I am now in my new home and are extremely happy here !
Thank you Martin & Co for making this whole process extremely easy for me.
I would gladly recommend you to anyone.
Singed a 12 month contract only for it to be scrapped due to admin Error and a peace of mind for the landlord due to his Ex and child that lives upstairs!! and he wants it to be an six month contract. they will not refund me my £250 Fee. So i am taking this further as it's disgusting how they think they can keep your Money even tho it's their Error on the contract.
Many thanks to Fern for helping us relocating from Oxfordshire to Cardiff! We’ve just moved in and everything was very smooth, she assisted us in everything she could! Would highly recommend Canton branch so far!
I am using them to market my property in the Bay, they have been useless
Great estate agents, knowledgeable about the South Wales areas. They provided outstanding service at a keen price. Will use again (if I ever move, that is!).
We were looking for a 1 year tenancy, they imposed on us a 6 month one claiming that "the tenat had already paid a deposit so we had to accept him". Very poorly trained staff, unable to listen to clients needs and decision. They can be quite nice and polite before you sign a contract but mind you...after you have signed an agreemtn you will soon discover the real attitude and nature of Davids homes.
Amazing Agent highly recommend, always kept in touch and kept us informed throughout the process, the team at Pontcanna Branch are very friendly and always happy to help. Property sold quickly and achieved asking price, what more can you ask for. Thank You ????
In short : Fine when there are no maintenance issues and you don't need to interact with them but terrible if there are maintenance issues. While some staff are very good others clearly do not care in the slightest and/or are disorganised.
I thought they would be a better agency to rent from as they gave the appearance of being more professional however like the vast majority of estate agents all they care about is getting your rent money, which I will mention, I always paid on time and never had an issue however there was a leak in the flat above mine that resulted in my flat’s bathroom being near unusable and it also tripped the electrics so the kitchen area was off, as a result no fridge/freezer or cooker. I informed Jeffery Ross that the water was leaking through the light fittings in the bathroom (I would call this an emergency). Incredibly the appointment booked to solve this was cancelled by Jeffery Ross and I spoke to some smug person over the phone who seemed incredibly nonchalant (because not being able to shower or cook is fine). His response was it wasn't their problem and Jeffery Ross' duty of care to tenants is non existent. So would I recommend them? No, unless you want to be treated like a second class citizen.
The other thing I will mention is on more than a few occasions Jeffery Ross had a very different understanding of 24 hours notice to me for flat viewings, 6pm the day before for a 10am viewing is not 24 hours not is phoning just before your offices close so someone is unable to phone back to cancel the less than 24 hour appointment any good.
My advice to anyone looking to rent in Cardiff, go private.