Thanks to Ed and all at Jones and Chapman for selling my property, 2020 was certainly a challenging year but they acted professionally when arranging photos and viewings. I have now sold 3 houses and bought 2 with them and would highly recommend this company, nothing is too much trouble.
Many thanks, Sandra Dickson
5th Jan 2021 (9 mo. ago)
They manage a property for us over the last 2 years, and its been one thing after another , Causing us a HUGE Amount of stress !
The last tenants Jones & Chapman failed to get them to resign the lease after a year and then they moved out early & the property was left empty for a while , after I had been chasing them or months.
The main Issue at the moment is the property is 5 months in arrears !!!! Jones & Chapman have been collecting rent and not allocating it to the account leaving our bank account WELL overdrawn !! Basically they are ILLEGALLY withholding funds !! not paying us the rent that they are holding in their own accounts earning interest then still having the cheek to charge us management fees. I have been tirelessly chasing via phone and email
We love over seas and pay a large amount of management fees so that they can look after the property for us , But they cannot do the basics
1 sign Lease (fail )
2 collect rent (Fail)
I strongly advise you not to use Jones & Chapman, they have caused me nothing but stress. I still do not have this problem resolved after nearly 6 weeks.
30th May 2017 (4 years ago)