The personal service I received from Karly Jason and also amber whilst selling my
Property has been second to none. I didn't realise how much was involved in selling my house until I did it, and everybody at saint made it easy and stress free. I can't say thank you enough!
1552 days ago
As the tenant of a property my landlord has unfortunately decided to sell via Saint, I'm no doubt at the bottom of the food chain as far as they are concerned - I'm certainly not generating any income for them - which might explain their behaviour when dealing with me.
1) Booking viewings with me so I can arrange to be at home, cancelling them and not bothering to tell me, then claiming that they never booked them in the first place (making up excuses on the fly is a very common theme with these people).
2) Despite the fact I am a long term resident of my home and have every intention of staying, they are marketing the house to first time buyers and telling them I'll be "leaving in a couple of months" (something they know very well I have no intention of doing). When confronted with this, they of course denied it, but I doubt the couple they sent round to view the house would have any reason to lie. It may be just "the property" to them, but it's my home.
3) Arranging viewings then not turning up when the prospective purchasers do, leaving me to show them round myself. Up to now I've done this, as I don't want people to have had a wasted trip, something Saint don't seem too concerned about. I imagine they must see me as a "soft touch", and happy to do their job for them.
4) Expecting me to be available to show people round at pretty much any time, despite repeatedly telling them that I work full time. Once this message finally sank in, they suggested I leave a key with a neighbour so they can let themselves in and show people round. They seemed faintly surprised when I asked them whether they'd be happy allowing strangers unfettered access to their homes.
When the house is finally sold, hopefully to investors rather than the first time buyers they keep sending round, I will never have to have any contact with Saint Property Services ever again. It won't be a moment too soon.
709 days ago