Possible one of the best letting agents I have experienced, a real pleasure. Extremely helpful, responsive, and straightforward with arranging viewings. The signing process was slick and painless, and a bit shout out to Linda who managed the process from start to end.
541 days ago
I rented a 2-bedroom semi detached house in Moodiesburn from Fineholm Glasgow branch in April 2017.
After moving in the windows inside and out were needing a good clean. The kitchen cupboards were also dirty and needing cleaned. This was done by ourselves.
On moving out in October 2018 the whole place was cleaned to a better standard than when we moved in.
We had decorated the whole house with the landlords consent and left the house in lovely condition.
When it came to getting our deposit back Fineholm took £145 + £30 for 'arranging cleaning' - £175 in total off my £575 deposit.
I complained to the landlord directly that the items mentioned in the cleaning list were wrong.
The landlord phoned Fineholm and the lanlord said that they would check their property the next day but Fineholm claim to have sent the cleaning company in early the next morning before they had the chance to.
My advise for anyone thinking of renting through Fineholm is to leave it and go with another letting agency. Check the reviews and go with a company who will not scam you out of a heavy part of your deposit.
Just in comparison. I moved into my new rental house and my new letting agents Properry Bureau arranged a deep clean and the whole place was spotless.
I wouln't mind paying 25% of my deposit on leaving as long as the deep clean is undertaken and done to a very high standard.
With Fineholm it's just a way to scam you out of a large part of yoyr depisit.
AVOID THEM AT ALL COSTS.
961 days ago