We are currently in the process of renting a property run by Belvoir Edinburgh. We have received nothing but great service from Belvoir Edinburgh so far and wanted to give specifically a shout out to Rebecca McKellar, Lisa Conquer and Zoe Thomson. The entire team has been extremely helpful so far, communicating with my family and myself from the very beginning, accelerating the letting process to allow for a seamless move. Every time we have either had a phone or email conversation, they have been very polite, respectful and tried their best to accommodate our needs. Despite the fact that we haven't moved into the new property yet, I wanted to express my gratitude and recommend Belvoir Edinburgh' service.
2nd Jun 2021 (20 weeks ago)
Terrible and dysfunctional letting agent. This is based on seven years renting, especially the last few years. Not recommended for tenants or landlords. Unanswered emails and extremely poor communication. Brazenly ignores urgent and important issues. Breaks promises. The franchise owner Mike Campbell did not even keep his verbal promises nor complete his in-house complaints process. Is this the norm for letting agents?...
15th Nov 2017 (3 years ago)