Our experience with Alan de Maid Lettings: Estate Agent Harry Burge showed us the property we were interest in. He was on time for the viewing and very polite. Bee Cemal was our contact point after we decided to take the Flat and she handled everything in a professional and helpful manner, including establishing contact between us and the Property Management Company “Complete RPI”. She stayed on top of everything until the lease was signed. Of course, reviews are not just based on the personal experiences with a Company or Service Provider, but also on our expectations and how well they are met. Our expectations were fully met and our experience with Alan de Maid Lettings was 100% positive.
12th Mar 2018 (3 years ago)
I am currently renting an one bed flat through them. I am having terrible experience. The property had numerous issues, like broken fridge and freezer, low pressure shower, problems with light. They promised me that property management team will address those issues. It is over 3 months since I moved. I have requested them at least 10-15 times. The property management team does not respond to phone or email after four days, they email saying someone will contact within 3 hour. Nobody contacted me for weeks. I emailed them again and recieved same response but no action. This cycle repeated many times. I tried to contact agency to explain this. They do not respond to email or say that it is responsibility of the property management team. Overall it is terrible experience. I would not recommend anyone renting through this agency.
28th Jan 2017 (4 years ago)