When I wanted to sell my house I asked around for any recommendations for solicitors. Neilsons came highly recommended to me and they did not disappoint. Price wise they were extremely reasonable, especially compared to other quotes I’d had. They were prompt at getting back to me and kept me up to date
every step of the way. I first dealt with Sarah who was friendly, professional and extremely helpful. Sarah made sure I was happy and agreed to everything from our offers over price, to the description of my home, the photographs and the layout of the brochure. Once I was happy and the house was on the market. I was passed on to Denise, Denise was fantastic at letting me know when offers came in and discussed through options with me and gave me some great advice. She also informed me of notes of interest and when there was enough interest Denise suggested to put the house to a closing date, even though I was nervous I trusted Denise’s judgment. My house sold for over the value of my home report and all within 2 weeks, to say I was over the moon is an understatement. After the house was sold Kara and Marjorie took over to complete the legal side of things. They were both lovely, professional and only too happy to answer any questions we had. They let us know any updates from the solicitors and checked in once a week to let us know how the sale was going until it concluded. I would recommend Neilsons to anyone and will be using their services again when buying my new home.
25th Sep 2019 (2 years ago)
My experience with Neilsons started of Great. Dealing with Dave he was very efficient and quick to respond thought the whole process. However there was an ongoing Roof replacement on the property I was purchasing . I had raised my concerns to be investigated more to ensure I didn't have to pay for the bill. Dave passed this onto another member of the team who after consulting with the sellers solicitor confirmed I didn't have to pay for the roof replacement. The day I moved into the property I got a letter stating that I had to pay for the remaining 2/3 of the roof replacement which was just over £2000. Apparently only 1/3 of the roof had been replaced which I feel should have been picked up. This experience left me feeling a bit let down by Neilsons however It wouldn't put me off solely using Dave.
2nd May 2019 (2 years ago)