As newbies, a few months ago we began the process of buying a property to let. Before committing to a purchase. We made appointment's with a number of letting agencies, within the Oxford area, in an attempt to gain some information regarding this exercise. One of which was Martin & Co. Oxford.
Despite the fact that we were, not at that time signed with Martin & Co. Richard freely gave sage advice and guidance, throughout the purchasing process. Even, offering and taking the time out to travel and view properties with us. This undoubtedly gave us crucial knowledge, when selecting varying localities and properties.
This is a thank you email to Richard Goodwin FARLA, of Martin & Co Oxford, for all his hard work, at the conclusion of this whole operation, with a happy tenant moved in.
I just wanted to take this opportunity, to thank you for all your assistance, and tenacious hard work throughout the past few months, in achieving this goal. I especially recognise how you take the additional time to go the extra mile to help. Also the wealth of invaluable advice and information you have provided, along the way. I would have been hopelessly lost, during this process, without it.
1562 days ago
Viewed a property to rent on Saturday, they managed to ‘squeeze’ us in for a viewing. Guy didn’t know how much the deposit was or the admin fees - said they’d email all the information on Tuesday when they get back after the bank holiday. Did they do this? No! Called 2 days later and the properties gone... signed for on the same day we viewed it. Obviously we would have signed there and then if he knew the numbers. Customer service is poor and phone manner is dismal.
1170 days ago