I'm quite new to buying at auctions but over the past few weeks have now purchased three items from John Pye (Nottingham). The transaction went smoothly and collection was a breeze. I've taken a chance on the condition of the items I've bought by not viewing in person but for the most part it has been so far so good.
The 20% buyers premium and 20% VAT is not a hidden charge and stated clearly on the website so even a newbie like me could work it out. Also I've only purchased small (under £20 ) items which didn't really require a viewing but if buying larger viewing is obviously recommended. I've seen some negative reviews from people believing they've been ripped off but come on guys, use some common sense.
When collecting the item I worked out for myself I needed to visit the sales office, even when having paid online, to collect my paperwork so that could have been made clearer on the website or invoice for newbies!
Also I did buy one item (a child's toy) that had obviously broken front wheels not visible in the photo. It would have been nice if the listing had 'broken' in there somewhere but again it was my choice not to view the item in person so 'you takes your chances' as they say - plus I managed to repair it :)
30th Mar 2016 (5 years ago)
Bought a dishwasher that pumped water all over the floor and a sound bar speaker that once plugged in went up in smoke. I also bought a laptop that was ok but no power lead.
22nd Apr 2021 (7 mo. ago)