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- Connells
Connells Estate Agents
4.4
16,448 reviews
- Branches 151
- Properties for sale 8,079
- Average time to sale 16 weeks
About Connells
Connells is an estate agent committed to providing the best customer experience. Their services, including: home buying and selling, land development, and rentals are available nationwide at their 180 branches. Despite their national presence, Connells is committed to developing agents with true, local expertise, who can provide each home mover with a service that’s tailored to their personal circumstances.
Connells have 151 branches and they mainly list properties in OX14, SP4, SP10, TN24, HP20, B17, OX16 and RG21. Over the last six months, they've listed 8,079 properties, with an average time to sale of 16 weeks.
Connells have 151 branches and they mainly list properties in OX14, SP4, SP10, TN24, HP20, B17, OX16 and RG21. Over the last six months, they've listed 8,079 properties, with an average time to sale of 16 weeks.
Connells fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Connells operate, the average fee is 1.26%.
Get a quote for selling your property.Top performing Connells branches
- 1.Connells - Wednesbury WS10
- 2.Connells - Wolverhampton WV10
- 3.Connells - Leamington Spa CV31
- 4.Connells - St Budeaux PL5
- 5.Connells - Shirley SO16
- 6.Connells - Wootton Fields NN4
- 7.Connells - Redhill RH1
- 8.Connells - Swindon North SN25
- 9.Connells - Stopsley LU2
- 10.Connells - Kidderminster DY10
- 11.Connells - Cambourne CB23
- 12.Connells - Leighton Buzzard LU7
Latest reviews for Connells
Anonymous Homeseller
2
Wrong valuation given and wasted 6 months of our time. We had to then give 28 days notice and change agent.
6th May 2024 (0 days ago)
Anonymous Homeseller
5
We were satisfied with all aspects of Letting our property
30th Apr 2024 (6 days ago)
Anonymous Homeseller
5
Highly recommend Neelam Sharma,she is very helpful and prompt with all the information and help you need.She is a great mortgage advisor!
29th Apr 2024 (7 days ago)
F Brunning
5
Could not recommend Natasha Morello more highly. As a first time buyer the entire process was unknown to me and very confusing. Natasha talked me through every step and was super responsive to any questions I sent via email. We ran into difficulties getting a mortgage but this was all sorted and actually a pretty smooth process in the end.
Connells were also responsive and quick in getting viewing and snagging lists sorted.
Overall buying is a long and tough process, but Natasha made this all manageable and for that I can not thank her or recommend her enough!
26th Apr 2024 (10 days ago)
Kazikk75
1
It has been a little over 2 years now since I first decided to rent my flat in Slough with Connells. There were tons of letting agents who had approached me to utilize their services, but I somehow decided to pick Connells as they had made big promises on how efficiently they will be able to manage my property. Frankly, in this past year, not one week has gone by where I didn't regret my decision.
While the first year was relatively smooth sailing, there were always indications of how abysmal the whole experience is going to turn out - not always returning calls, me having to chase them for the smallest of issues, avoidable errors in putting together simple documentation - from the tenancy agreement to maintenance certificates to issuing the wrong rental statement. They issued me a boiler installation certificate with the wrong address, and it has been 8 months since I asked them to correct it, and I am still chasing them. 240 days later!!!
But this past year, Connells has just been a colossal disappointment. My tenant had complained of mold in the flat and Connells, as managers of the flat, were responsible to look after the issue promptly. Not only did I have to chase them numerous times to get the issue looked into, the tenant also shared similar frustrations with me, as he had tried to reach Connells several times to report the issue, but he had received no assurance that they will look into the problem. After much back and forth, they managed to get the right contractors to investigate the problem only 3 months later - first there was confusion between the head office and Slough office on who sends the contractor, then they send someone to inspect the roof (when there was nothing wrong with the roof!!). By the time, the right contractors went in to inspect the issue, the problem had already worsened - it was later determined that the mold was because of a leaking pipe, which could have been identified much earlier and limited the damage significantly.
Given this was not potentially the tenant's fault, it was agreed, after much deliberation, to give the tenant a compensation of 50% off on the rent for a month - but given how much of this was owing to a fault on Connell's part in getting the issue resolved promptly, I asked Connells to bear half of the loss. First Connells refused to admit they were at fault and then when I pressed on, they eventually agreed to compensate me £150 as they accepted responsibility in the delay in getting contractors in + agreed to reduce my service charge from 8% to 6%. This was agreed almost 2 months ago and I am still waiting to be compensated.
Two rent cycles have gone by and Connells has done nothing to either redress the matter nor do I have the updated boiler certificate. I have sent hundreds of emails to Balreet Grewal from the Slough office and Emily Sheehan and Beth David from the head office and I have been met with radio silence. I barely managed to speak to Bal two weeks ago and he said he had instructed head office to take care of it and should be done soon, but still nothing! Why should I be caught in the cross fire between the Slough office and the head office. I pay about £100 per month to Connells for management of my flat only to be given this dreadful service.
I am writing this review now because I am frankly tired of chasing Connells. Overall, I would not recommend Connells to anyone in search of reliable and efficient property management services. Their consistent delays in communication and subpar service have only served to exacerbate the situation these past few months.
24th Apr 2024 (12 days ago)
All 151 Connells branches
S georgiev
5
We visited this Connells branch over the weekend.
They are a great team. Andrea provided us with the mortgage related services and they have booked us in for a number of house views matching our criteria.
They followed up with a call to get a feedback on the properties a few days later and checked further what other properties might be of interest to us.
We received great professional and personable service!
3rd Apr 2024 (5 weeks ago)
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Anonymous Homeseller
1
No communication, failed to turn up for the two viewings they had arranged and told the estate agent of the property we are buying that our purchase had pulled out before they told us. This one full week after they were informed about the loss of sale costing us the price of a survey. Very poor.
23rd Aug 2023 (8 mo. ago)
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Anonymous Homeseller
1
Not very good. Not very proactive and little to no feedback. Would not recommend. They also need to get up to date with market trends and new techniques of selling properties. Left them and sold with another agent.
30th Mar 2022 (2 years ago)
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M Whitaker
5
Dave was the guy sorting us out for renting our new property, was sound as a pound and very cooperative.
23rd Mar 2024 (6 weeks ago)
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S B
5
Pleased with my experience so far. Isaac has been very helpful and nothing has been too much trouble for him. I would not hesitate to recommend Isaac to others.
28th Dec 2023 (19 weeks ago)
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C G
5
Max and his team did a fantastic job from valuation through to completion. The house sold within 4 weeks, and although there were difficulties with our onward purchase, Max progressed the process regularly and kept us informed throughout. Thoroughly recommend Max and his team.
3rd Apr 2024 (5 weeks ago)
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