Waited 20 minutes for the agent. When I phoned the office she had apparently been sitting in a car outside the property, but as she thought I hadn't turned up she left, without calling me. She did not offer to come back, so I did not view the property.
I would not view, buy or sell property with this company.
I wanted to recommend Michelle McDonald at Hyde and Rowe and her excellent team. I am not a resident in the UK so the most important issue for me is timely and frequent communication.
Michelle managed my flat for me and also facilitated the flat's sale. In both roles she went above and beyond my expectations, keeping me informed, working through issues, discussing dilemmas. She could not have been more helpful and worked exceptionally hard to make things easy for me.
I would not hesitate to urge anyone to work with Michelle.
I have worked with Michelle for a number of years now for both an agent for the letting of my property and as agent for the sale.
I cannot recommend Michelle and her company enough on both sides.
Her efforts throughout the sale of mt property were faultless. The sale was difficult but she kept me informed throughout with almost daily updates from offer to completion.
I would most definitely recommend using Hyde & Rowe for your sale or purchase.
A class group of consummate, confident professionals. They tailored my requests and I was treated fantastically throughout the entire process of finding renting somewhere to rent. Most definitely the sort of business I would go back to.
Hyde and Rowe have been absolutely fantastic throughout the whole process of letting my property. They are incredibly helpful and always at the end of the phone or email when I have needed advice or help. They have remained professional throughout and I will certainly use their services when I need to find the next tenants. Thanks!
I was recommended to this company following the sudden death of my young daughter from cancer. I was looking for an agent in Croydon that would undertake the entire process and take away the stress and strain of what was a terribly traumatic time. I felt compelled to write this review as this company far outweighed my expectations. They provided me weekly email updates followed by a phonecall and generally went out of their way to make matters complete in the shortest possible timeframe. A quick sale within 7 days was achieved which was highly impressive and I cannot recommend this company enough if you are looking for that extra personal touch and a quick sale of your property.
An excellent and caring service!!
I have been dealing with Mrs McDonald and her team for a number of years now and I can honestly say that my let is in safe hands.
All aspects of the vetting process are carefully managed to ensure the tenants are suitable for the property and any issues/concerns are dealt with swiftly by the team.
I appreciate the follow-up support and advice that the company provides for both landlord and tenants. A very professional service!!