I had the unfortunate pleasure of having to deal with what I can only call glorified key holders and even that's a lie as when giving the agent 1 weeks’ notice to view a property for the second time I received a call on the morning of the visit to be told they didn’t have any keys.
I could write more but the simple statement I've already made tells you enough about this agent.
Great experience! Kai was extremely personable and took time to really understand my needs for my next move. I would certainly recommend him and Streets Ahead
Do NOT use these agents!! They lack integrity, professionalism, communication and managerial skills, the list goes on. I lodged a complaint with these amateurs and it hasn't been resolved to my liking, and believe me, I had grounds for complaining.
They don't return calls, their emails are flooded with grammatical errors, they can't pass a message on to their employees. You really have to chase them up. Their mission statement reads, "“To be the most professional, caring and expert estate agent our clients, our community and the public come into contact with, whilst still ensuring that our commitment to staff training and innovation remains second to none enabling every client to have a smooth and stress free move.” What a load of flannel! Some clients may have had a better experience with Streets Ahead, but mine has been a complete nightmare.
The Lettings managers, George Potter and Daniel Woods both refuse to respond to my calls. Highly unprofessional and cowardly. A severe lack of attention to detail is plenty evident in their correspondence. Just an utter shambles if I'm very honest.
For those who have had a positive experience, count yourselves lucky because as far as I'm concerned these guys are complete cowboys. Unethical, unfair and unprofessional
Excellent levels of service from the branch after a very bad experience with an agent a few doors down. Michael Griffin the branch manger was excellent from start to finish, very knowledgeable in all aspects of conveyancing and nothing was ever too much. Best agent in the area by a country mile, would have no hesitation in recommending him and his team. If you want to sell your property at the best possible price and make sure that your agent has your best interests at heart he is the only agent in the area to call. Thanks again for all your hard work and support. Stan and Barbara
Be careful. As a tenant, they might do anything for you to sign. Don't trust their word. They'll always find a little asterisk in their contract to fool you