3rd Apr 2024 (4 weeks ago)
Searching for a property to rent locally, contacted Beals, took some personal information from me over the phone, got a viewing the next day. All was great!
A member of the team showed us round the property, which looked fab. Just what we were after.
However I asked how to pursue to secure the property, to have a reply of ‘we have received many emails about this property and had to ignore most of them due to the high demand!’ ….but just reply back to my viewing confirmation email.
So I got home, replied back to his email asking to persue. 48 hours later still no reply, I called the branch to be told the estate agent would call me back.
The next morning I receive an email ‘Unfornalty the landlord isn’t willing to go with yourselves this time. We do another 2-bedroom property on. I can send you over this now for you to look’ - this was the spelling too, again not very professional.
We were dishearten but respect we may not be what the landlord is after. But no 2 bedroom property ever sent to us.
I really felt like I was a number to get up the viewings on the flat, no real compassion or listening to our needs to persue anything else. Very unprofessional. Would not recommend Beales Parkgate.... Read more