We rented a property via Chestertons during 2016, whilst searching for our next property to purchase. We came into contact with a number of estate agents during the course of the year. The key thing that sets aside Chestertons from their peers is their human touch. At no point do Cathy, Heather and the team appear to have any agenda other than helping us secure the property we wanted and efficiently manage any subsequent transactions. They were a pleasure to deal with, very cheery and I would very much recommend them.
Probably the worst service I have ever had from an Estate Agency. Firstly unable to confirm agents fees 'stating I could pay what I wanted' then called me 15 minutes before an inspection at 6:30pm to cancel 'as the property was actually let', when I had travelled from central London. Honestly would advise to go somewhere else!!! Useless ... don't use ...
We have used many agencies before - but i must say that Douglas & Gordon have been amazing. Sophie (the Letting Manager) has been my point of contact and she has been exceptional. Thank you for letting out our property so quickly and simply. :)
I can't recommend KFH, and in particular Sam Fallon, highly enough. She was extremely diligent in chasing both sets of lawyers and liaising with the overseas vendor to ensure a timely completion during a very busy period in the run up to Christmas. But for me, it was Sam's willingness to help with all the non-essential extras that really set her apart. She made my move infinitely less stressful by negotiating with the vendor to let me store belongings at the property in the weeks between my lease expiry and completion - and waited with the patience of a saint whilst everything was unloaded! This is just one example of the many instances where Sam went above and beyond. She was an absolute pleasure to deal with and when the time comes to sell I wouldn't consider going to anyone else. Thank you, Sam!
I have contacted many estate agents while looking for house and Lauristons was the best experience I ever had.Great team,very helpful and professional.Lewis and George ,the most contact I had with , gave us very good and professional advice and they provided a great and efficient services.I highly recomend Lauristons Putney Estate Agent.
I have been dealing with KFH West Putney for the last 4-5 months as my transaction stretched due to issues up the chain however the service I received from Sam, Judy and team have been sterling...Sam showed us around and was very flexible to fit around around schedule....even on weekends. All queries were dealt with very promptly and diligently and brought to a conclusion. I would highly recommend the team for any of your property needs as they are professional as well as personally considerate...many thanks and all the best!!