I am hugely greatful to Jimmy and his staff for their help and ongoing support through what was a sometimes challenging situation. The sensitive care they showed to the elderly seller is hugely appreciated and went well beyond expectation. Thank you so much, and I would wholeheartedly recommend your service to others. Neil R
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
I would also like to take this opportunity to thank KFH for ensuring the check-in and check-out phases of my tenancy were smooth. You have been a pleasure to work with and I hope to rent with you again in the future. Unfortunately my new agency has not been nearly as efficient, so you are truly missed!
First impressions were quite good, but as I proceeded with 2 certain members of the team, Rita and Daniel to my disbelief.
Dismissive, rude and don't listen you your needs.
I asked umpteenth times for them to not wear shoes in my home, they still ignored me.
The only strategy they had was to lower the price till I had nothing left to sell, given I set out my reasonable objectives at the start.
They valued it way over expectation, which led to just a footfall of people who weren't interested.
Maybe had of I not encountered the first two negotiators, I might not be sitting here today,
I could see that their bad attitude was reflected around my home.
Rita's marketing was negative and not in line with the property I gave them to sell.
Thank you Kadeem for helping us find a house and at one stage actually helping us move furniture from one place to another! If I can help it i will never move like that again but the efforts were appreciated
I am new to the UK, I am looking to purchase a property and one of their agents inflated the price of a flat to match my budget, literally adding 15k£ to the flat price, hoping I'd make an offer higher than what was expected. Lucky me I went online to check details before I made that offer.
Unfortunately, sadly, not trustworthy to me anymore.
George Byrne has just been amazing with helping me find a flat. He communicates very well, is very responsive and really listened to what I was looking for in my ideal flat. Would highly recommend.
Well, lets face it, if they have the flat you want you're going to sign up with them regardless of what someone on the internet says. But just beware that they will try to screw money out of your deposit with made up problems (go through your check in report with a fine tooth comb, ours was full of omissions), they will be an absolute pain to deal with over the smallest of things, they will treat you with absolute contempt. Make sure you ask them in advance about any maintenance issues that are outstanding because they won't tell you in advance and then they'll pretend they never knew about it. I've been with a fair few letting agents in London but these were by far the worst. Very glad to be rid of them.
Excellent! We saw few houses with them and they helped us a lot, finding the perfect one. Dannielle and Sam were both great. Thanks
Prospective tenants beware. Booked a viewing for a property, when I arrived the estate agent had not shown up. After finally getting through, I was not met with an apology but a rude dismissive attitude. This happened again on another day! If you're going to cancel a viewing, call, text or email!
I had a very professional and efficient experience with Zanardi. From start to finish she was on top of her game with knowledge of the property and the future changes (upgrade). She also helped from an empathetic point of view.
I trusted her to find me the best property and help me close it. Very good service.
Zanardi Bahi was amazing, she worked fast and also gave us a chance to make editions to our move in, overall she was very helpful and me and my fiancé have found our forever home thanks to her