I dealt with both Jimmy and Arthur and couldn't recommend them more highly. As a first time buyer, they took time to discuss the process and helped wherever they could. Patience and professionalism in abundance! Thanks gents
Terrible experience working with Kinleigh Folkward & Hawyward. Having worked with a number of quality agents over the years, KFH charge the same type of fees but do not provide as good a service as the likes of John D Wood and Foxtons. They did not ensure everything we put in the agreement was completed before our move in, did not inspect the property enough to know it was full of damp, were slow on responses, did not even ensure a professional clean was completed before we received the keys, all of which was in the contract. To get respectable tenants, you need to choose agencies like John D Wood who provide high quality service.
I used KFH Streatham to sell my flat. From the initial valuation, viewings and through to completion the team were all excellent, knowledgeable professionals. The regular updates after every viewing and weekly summary call were really helpful.
A special mention for Rita, who found my buyer and managed the sale, in a chain, within difficult market conditions and with issues further up the chain.
This is where a high street agent really comes into their own, chasing properties two up the chain to ensure the chain kept moving and my sale went through. Unlike online estate agents, they don't get paid until completion so they really work hard for everyone to get the sale through.
A top effort, would definitely recommend.
First impressions were quite good, but as I proceeded with 2 certain members of the team, Rita and Daniel to my disbelief.
Dismissive, rude and don't listen you your needs.
I asked umpteenth times for them to not wear shoes in my home, they still ignored me.
The only strategy they had was to lower the price till I had nothing left to sell, given I set out my reasonable objectives at the start.
They valued it way over expectation, which led to just a footfall of people who weren't interested.
Maybe had of I not encountered the first two negotiators, I might not be sitting here today,
I could see that their bad attitude was reflected around my home.
Rita's marketing was negative and not in line with the property I gave them to sell.
Thanks to the whole team in Brixton and Natalie Steed in particular for their ongoing efficient and professional support. Highly recommended.
I am new to the UK, I am looking to purchase a property and one of their agents inflated the price of a flat to match my budget, literally adding 15k£ to the flat price, hoping I'd make an offer higher than what was expected. Lucky me I went online to check details before I made that offer.
Unfortunately, sadly, not trustworthy to me anymore.
George is a lovely, earnest guy and was a pleasure to deal with. He went above and beyond to meet our requirements when arranging viewings and was a great communicator. All in all, a superb lettings experience (which is a rarity!) and we look forward to moving into our lovely new flat. Thanks George :)
Well, lets face it, if they have the flat you want you're going to sign up with them regardless of what someone on the internet says. But just beware that they will try to screw money out of your deposit with made up problems (go through your check in report with a fine tooth comb, ours was full of omissions), they will be an absolute pain to deal with over the smallest of things, they will treat you with absolute contempt. Make sure you ask them in advance about any maintenance issues that are outstanding because they won't tell you in advance and then they'll pretend they never knew about it. I've been with a fair few letting agents in London but these were by far the worst. Very glad to be rid of them.
Excellent! We saw few houses with them and they helped us a lot, finding the perfect one. Dannielle and Sam were both great. Thanks
Prospective tenants beware. Booked a viewing for a property, when I arrived the estate agent had not shown up. After finally getting through, I was not met with an apology but a rude dismissive attitude. This happened again on another day! If you're going to cancel a viewing, call, text or email!
Smooth and professional process with viewings and moving in. Kieran was very attentive and found us our home with only one viewing! Very impressed with everyone at the Brixton office and they have remained helpful even after the move! Communication skills are excellent and would highly recommend.
SINNAPHA MIMI THAMMATHITIRUT
As a future customer of their letting's division, so far impressions have been very low. Very little communication, non-proactive, having to constantly chase.. doesn't give me hope of how things will pan out