I have dealt with HPG throughout in the purchase and subsequent sale 6 years later of a rental property in central Bristol, and in the managing the property and dealing with the lettings on my behalf. I just want to say thank you to Nick, Alex and the team for all their help, professionalism and friendliness throughout in what was quite a new experience for me, as well as their knowledge of the market. They were always willing to offer advice and take time to explain things to me, and Nick achieved a very good price for the property when I came to sell it. Thank you to all!
252 days ago
If only 0 stars was an option, Absolutely awful. I Do not recommend this estate agent to anyone! Me and my Dad took a day off work to view 3 properties, this one being the first. We booked an appointment at 10:30 in the morning to view a property along the harbour-side. We arrived promptly at the estate agents at 10:20. The two workers were both talking to each other as we walked in. I explained we had a viewing at 10:30. The Lady said ‘ oh that one was already soled over the weekend’ (bare in mind today is a Monday so they had plenty of time to inform us that the viewing was cancelled. I said when did you open, they said 8/9am (2 hours before hand) and they didn't bother to inform us! I asked to speak with the manager, the manager was right there. All he said was ‘sorry’ and had nothing else to say when I said ‘ why didn’t you inform us before hand if you were open at 8/9AM! This is a VERY unprofessional service. I am Extremely disappointed, I have lost money from taking time off work, I own a business and a complete WASTE OF MY TIME.
503 days ago