Excellent service from start to finish. I have dealt with a few agents however the HAART Leytonstone have demonstrated to be at the top of their game.
Sanjiv was very good, understood the property, myself as the seller and the buyers. He was able to filter through and propose the right buyers.
Craig supervised the sale with the utmost courtesy to all the parties involved.
Would recommend Haart Leytonstone to all the buyers and sellers of Leyton/Leytonstone.
If had an option to rate below zero I would say -10
We (Dana and Tim) rented a property short term via Petty Son. They have a good, online system which makes setting everything up and paying rent quick and easy, but staff members were also always available on the phone or on email if needed. They responded well to maintenance issues and were super fast returning our deposit. Overall we were very pleased with the service.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
First time dealing with Martin&Co and completely overwhelmed with the professional approach, friendly customer service and knowledgeable team. We were completely in love with Wanstead and we were just looking for our "place" within the community. Martin&Co helped us make a smooth transition and showed us that there is no stone left unturned for tenants happiness and wellbeing. Great service and delivery since day one. Rob and Richard- both keen professionals - well done to the whole team!
Highly recommended!!!! Thanks so much!!!
João Pedro Teixeira
Truly one of the worst estate agencies I have ever dealt with. The agency have been trying to blame us for issues of mould and damp in the property at flat 1 Oakhall court when in fact it is an issue of rising and penetrating damp.
Awful communication by all staff and we have been passed through 3 different staff because they are unable to manage the property.
DO NOT RENT FROM MARTIN AND CO IF YOU WANT AN EASY TENANCY.
I dealt with a gentleman named Charlie throughout the whole process and he was very helpful and professional. Ashley dealt with all the admin side and everything was done promptly. I would highly recommend and definitely use again.
Honestly the worst estate agents I've ever come across. After the sale was agreed they did precisely nothing to ensure the sale went through. They clearly market a lot of houses but my advice would be to steer clear if you're thinking of selling, as you won't get any attention or support if the sale gets complicated (as so many do, in this part of London)!