Started our search for properties and Michelle from Foxtons gave us a wonderful insight on how to go about buying a property. She is our estate agent and found a property that fit our conditions in less than 2 weeks. Wonderfully professional and extremely helpful. Go Foxtons!!!
Update- Sale completed on time and we had a few issues with the house and Michelle stepped up again to investigate and solve each and every one of them.
Tried to buy a property through them and the result was very disappointing which resulted in 1500 GBP loss for us. They promised too many things to the vendor which they could not achieve in terms of searching another property for him and finally he pulled out when our solicitor prepared already the exchange. Also they lied about the service charge amount, the flat was advertised with 2500 GBP service charge but when we got the docs from the solicitor it was 5200 GBP. Besides the fact that the agent was constantly late.
Excellent service - we made our purchase and sale through Petty Son and Prestwich, and they were professional, responsive, helpful - everything you'd hope and expect an estate agent to be.
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
Excellent experience when letting and then selling my flat in Chingford.Very professional staff both with myself and with my tenants.
Lorraine Almond was fantastic throughout the years and can not recommend enough.
Thank you all
Neither Scarlett nor Nikki respond to phone calls or e-mails. Very disappointing service from a "big name" agency. Lessons to be learnt.
Martin & Co have been the best managing agents I have ever encountered. The whole team have been friendly and helpful every step of the way, and they have gone the extra mile numerous times to help find practical solutions and problem solve. Richard is an absolute hero.
Really bad service never ever let with them! They never fix anything! Dont reply and Dont help you just make falls promises! Dont respond to e-mails or phone calls! Only call when They need there rent! So disepointed! ???????? the stress They give you makes really sick at this!
Jesse was very meticulous in finding us the right property for our little family. He really listened to what we wanted in the perfect home and he delivered above expectation. He remained very patient in the process and was attentive to our requests. Thank you Jesse for helping us get this done in record time!
really bad experience. poor customer service, bad communication with the landlord and the agency which delayed the whole process dramatically, very high fees for everything, very unprofessional. avoid !
I am renting from Abidins Ltd for over 2 years and I can say I haven't better agent since I am in this country which is nearly 7 years already. I can recommend to everybody to deal with them and won't be disappointing. Thank you.
Fantastic company, best I've ever worked with. Serkan is a true professional , highly recommend him and his firm