As a buyer, I found Churchill's helpful and professional to deal with. There were a few issues with surveys, negotiations, etc, along the way (no issues with Churchill's themselves), but over the course of 6 months Andy and Sally were always available and kept us informed, and we got there in the end! Of course as a buyer, you don't choose the agent, but if it happens to be Churchill's, you're in luck!
The worst experience ever, asked to view a property and the lady never got back to me as she said she would!!
Our first property with this agent!
I would like to congratulate this office for the outstanding work!
We were delighted of this agency`s customer and people skills!
They won us over as a customers and we will definitely recommend them and use their services for the years ahead!
The Manager Louis were very patient and helpful. There was no single request she didn't deal with interest and understanding!
They have helped our family to find a place to live week or so before Christmas with our baby kitten. We thought it will be a struggle and it will force us to live in a very old run down property. I know how that sounds but it is our first time to look for a property with a pet, and as we have read horrific stories of tenants with pets who were forced to give it for adoption we really thought it will be very lengthy and unpleasant experience.
Teodora Dukova Langeveldt
Spent a year dealing with problems with the property which admittedly 50% were dealt with efficiently. Like the roaches we moved in to find. But I MUST stress to anyone. READ THE SMALL PRINT. They will sting you on checking out fees like cleaning and they don't watch their own inventory videos and will try and charge for things that previous tenants caused. Would not recommend unless the property is really worth it!
Highly recommend Jamie Gordon. Always gives excellent advice and is very knowledgeable in the lettings market. Very efficient and always answers any queries/questions promptly.
Jamie and Rosie at Trading Places provide an outstanding service. I've lived and rented in London for nearly 10 years and in that time I've had mixed experiences with letting agents and private landlords, but these guys really stand out from the rest for me.
I had difficulties leaving a previous tenancy which almost derailed our new deal and Jamie acted as go between with our now landlord and kept everything on track and all parties happy quite brilliantly.
These guys go the extra mile, are easy to talk to, always are on top of communication with clear and detail info and are very clued up and professional, a direct contrast to almost every other agent or landlord I've ever dealt with! As a result my partner and I are now in a brilliant little flat in Wanstead and could not be happier. Highly recommend.
Unfortunately I didn't end up buying through Haart as I changed location, however Ben Daines was superb and after registering with at least 5 Leyton agents Haart was easily the most proactive and genuine.
If had an option to rate below zero I would say -10
Pettyson and Prestwich were professional and approachable from the word go. Always available and honest. Elaine who guided us through our first ever purchase is worth a special mention. We would highly recommend!
After showing interest in an apartment in Snaresbrook and arranging a viewing by phone, I received an email confirming the address and time for the viewing. As it turned out, I was given the wrong postcode and therefore arrived at the wrong address, a 20 minute walk away from where the property was actually located. I received a call from Du Preez Botha who asked me where I was and, after explaining to him that he had indeed given me the wrong postcode he said "well I had the same postcode as you and have never been here before myself and I've managed to find it". Although I should have checked the name of the road itself as well as the postcode, I did only use the postcode as I was using my google maps app. Estate agents are by nature rather arrogant people who know the rental market well, they have a lot of interest in each property. Having said this, if a mistake is made on one's part, one should accept this, not blame the client. He did apologise, although this didn't feel too sincere. I also work in a very busy office where I am responsible for providing addresses to clients. So a word of advice from me would be to: A. double check both the number / name and street name and B. make sure the postcode provided to a potential client matches the address. In this way the time wasted for both parties will be avoided.
I am a first time buyer. The prospect of buying a flat can be quite daunting but the team at The Stow Brothers - Kenny, Kyli, Jade, Georgia and Ben - were incredibly helpful throughout. They were knowledgeable and very informative of the entire process, which kept putting my mind at ease. The are well connected to other professionals in the area and their professional time keeping, and even nagging at times, made me feel that they had it completely covered. I would be keen to recommend them to whoever is looking for buying a flat in the area.
Their valuation was higher than I expected, and they revised down from an initial figure of £635k to £600-625k. In the end the property sold for just over £585k (after a long time on the market and a reduction in the asking price from £600k to £575k).
All that said, the people were always polite and friendly, the fees were reasonable and I think their brand works well. A decent estate agent, definitely.