The only proper estate agent we found around, and we have been to a lot of them. Even though they were not able to find us the property we were looking for, they really respected our needs and did not try to boost up the budget nor try to convince us to change our needs! Definitely recommend this agent!
1601 days ago
Do Not Rent they will leave you Homeless
I have a very bad experience just now with them I rented a property in mid May of 2020 on the pandemic and I was very happy after paying and referencing we signed the contract on the 20th of May. The start of tenancy started on 15th of June, but on the 12 of June the manager called and said there was a leak at the property and we couldn’t move in straight away we had to wait a couple of days. On Monday since no one called or emailed I called and found out that they don’t have any answers. Every day since I’ve called and they didn’t pick up, couldn’t help and eventually after 5 days mr. Liam spoke to us and said someone will call, no supprise when no one called at the end of business day on Friday we called again and property management and they said we should stop calling because someone will call us. Of course nobody called and we ended up waiting until Monday , that when it happened: we called Property Management and spoke to Them and he said that our contract it’s cancelled and there’s nothing we can do about it and that it was cancelled last week, of course even without emailing us or anything and that the refund was on it’s way. I called The agent and spoke to her she was very evasive and when I asked about proof of the cancellation of contract and everything she said yes but never actually sent me anything i also spoke to the Manager and he said that Foxtons is refusing to rent properties to me and my friend with no explanation.When i asked the reason i was told that they can not provide it.
Please let my experience help others not go through the same experience.
344 days ago