Absolutely fantastic service from Howkins and Harrison.
Not only are they really lovely to deal with, but they are incredibly on the ball and efficient as well. They communicate well and never leave you hanging - they always get back to you quickly. They have been friendly, efficient and helpful throughout the whole process, even though as the buyer, I wasn't the one paying them! Karen has been so helpful, and has always got back to me quickly. She has given a lot of help and advice throughout the process. She has chased up and been tenacious in ensuring the process was moving for us and I am very grateful to have had her help - I am not sure it would have happened without her! Julian has also been very helpful, and again, efficient and friendly as well. Nothing has been too much trouble for them and they are always happy to help. I would 100% recommend them. Some estate agents are hard to deal with, but not these - they have been nothing but lovely!
541 days ago
Dealt with Karen at the Towcester office. She was incredibly rude, obnoxious and gave a very poor service. We presented an offer on one of their properties, we heard nothing from her for over a week!! Chased her 3 times and eventually reached her, explained our frustrations and she was very belittling. We didn't mind if our offer wasn't accepted but at least come back to us with an update / chance to counter offer?! She was incredibly rude, speaking over me, didn't listen to anything we told her. Had to repeat our 'current situation' at least 5 times !! Would not recommend using this agency, would not trust Karen to sell your property, she lacked negotiation skills and interest ! Overall, poor communication and rude conduct.
960 days ago