5th Sep 2026 (13 days ago)
Thomas…rude, arrogant and, judging by the approach, seemingly more suited to being an ’80s double-glazing salesman than a modern estate agent.<br><br>Reading through some of the other reviews, I noticed a recurring theme in the responses: unhappy reviewers appear to be dismissed as “competitors” or “bots”. So let me make this very clear from the outset, my family and I are neither. We are genuine, serious buyers who were interested in a property on Lansdowne Road marketed at £410,000.<br><br>The agency proudly states that it works seven days a week and late hours, yet when we asked whether a 6pm viewing could be accommodated around our family commitments, Thomas seemed genuinely astonished at the suggestion. Considering estate agents earn commission by actually selling property, I would have thought accommodating a serious buyer at 6pm was hardly an outrageous request.<br><br>Perhaps the most revealing part of the conversation, however, was Thomas referring to a £410,000 property as a “small sale”.<br><br>That tells you everything.<br><br>If I were the vendor, I would be extremely interested to know that the person instructed to market my £410,000 home apparently considers the sale too insignificant to warrant much enthusiasm.<br><br>For buyers, the message seems equally clear: unless your budget reaches whatever figure Thomas personally deems worthy of his time, perhaps adjust your expectations accordingly.<br><br>Once again, before the predictable response appears, no, we are not competitors. No, we are not bots. We are a genuine family, with genuine funds, who were genuinely interested in purchasing one of your client’s properties.<br><br>In fact, the experience has been so poor that I am seriously considering knocking on the vendor’s door and explaining personally why a serious buyer has been put off by the very agent being paid to sell their home.<br><br>It all feels rather less like a professional estate agency and rather more like an ’80s window salesman deciding whether the commission is worth getting out of his chair for.<br><br>£410,000 might be “small” to Thomas.<br><br>But I suspect the vendor losing a serious £410,000 buyer won’t find it quite so funny... Read more