please do not use this estate agents to manage your property for letting.
This estate agents managed my property in Rainfall, full management of property where they took 15% of rent as their fee.
No one knows who is responsible to my property.
appliances replaced., no paper work provided., when there is a problem with that appliance, then they ask me for warranty.
property repairs were requested, money paid, no one know, who and when work was done. Same problems recurred within few months.
Garden was infested with rats.
The tenant left the house., no one informed me. The house was left empty for more than 2 months.
They didn't bother to re-advert to rent., it took more than 3 months to repair the property, costed me more than £7000., before anyone can live there.
I had full rental protection insurance., but they refused to pay any money to repair the property from deposit when tenant vacated.
i was asked to pay for court fee to vacate the tenants, though they managed property.
the finance department keep sending the invoice for those already paid.
No one knows what they are doing., right hand doesn't know what left hand does in this company.
Despite making complaint, i was assured they will not send any more invoice for those which is already paid. But, i keep getting those e-mails., i won't be surprised if these guys destroy my credit rating as well.
One of the worst kind of agency i have used.
Never Ever ever use this agents for anyone., not recommend anyone.
1716 days ago