23rd May 2024 (9 weeks ago)
We recently purchased a beautiful house in Llanishen, Cardiff with the fantastic help of Kelvin Francis. From the very beginning, the entire team impressed us with their professionalism and genuine care. They struck the perfect balance, making us feel both valued customers and friends throughout the process.
Mark, our dedicated agent, was absolutely outstanding. He kept us fully informed every step of the way, constantly liaising with solicitors, other agents, and anyone else involved to ensure a smooth transaction. For example, There was a complex negotiation with the seller, but Mark's calm and persistent communication ensured a successful outcome for us. We never felt like we were out of the loop, and his proactive approach took a huge weight off our shoulders.
We also want to extend our thanks to Jan and the team for taking the time to get to know us as a couple and understand our specific needs. Their friendly and supportive demeanor made a stressful process much more manageable. They truly went above and beyond!
Without a doubt, Kelvin Francis are the best estate agents in Cardiff. Their dedication, expertise, and personal touch were invaluable to us. We wouldn't hesitate to recommend them to anyone looking to buy or sell a home.... Read more