19th Jul 2024 (16 weeks ago)
I wasn’t going to write this but I think people should be aware. Back in winter from October to January, I moved into a flat rented by M L Estates. Since the first time I tried to put the heating on, it didn’t work, there was also a leak that’s caused a wide spread of mould into the apartment I was living in. You could clearly tell the issue had been ignored in the past, the door was rotten but had been painted over.This continued the entire duration of my rental period and progressively got worse, with active water coming into my apartment. I reported this back to Kay, and I was always met with hostility, they left me without any form of heating during winter, I could see my breath in the flat, even worse, the apartment had huge windows and a vent in my bedroom letting cold air from the outside in. It was awful, I was told we’ve been an estate agent for 25 years, we can fix a bit of mould, yet nothing was done and there was clearly a history of this kind of problem. I wouldn’t go near this estate agents. They were aware I was estranged university student, yes I had fallen short on rental due date, but given the current climate of the cost of living and being a student in itself, it’s difficult to navigate, this wasn’t met with much understanding, instead a constant hownding “ as she was following the landlord instruction”. My experience was gross negligence, and I would hate for someone else to be in the position. It was only when I googled how long you can leave a person without heating when I realised this situation really was terrible, if I had the funds I would of escalated it, of course they knew that though. I reported this early December, I moved out the very end of January . Just be aware if you are living alone, and don’t have much support, the estate agency is not for you.... Read more