Fantastic Honest Service. I am a landlord in London with a few years in the profession under my belt and have dealt with many an agent in the property sector. Chestertons assisted me with the letting of property nearby to their offices. Tabrez Farooq was the associate director that handled all our matters. He is absolutely exceptional. I can honestly say that I have never had a better experience and I have dealt with many agents. He has raised the bar to no end. Honest, reliable, diligent and excellent at balancing the needs of the Landlord and tenant. There were a number of factors complicating the agreement between the tenant and myself and I do not see how they could have been dealt with any better. An absolute star. I will return to him time and time again.
I rented a flat through Knight Frank (Bayswater) and the service, efficiency and professionalism was outstanding, particularly from Fraser Wright. What also stood out was the personal care and attention. Very quick processing, checks, handover of keys and check out. The flat was amazing and I would highly recommend KF and Fraser. I will not hesitate to contact Fraser again. Many thanks!
Matthew and Barbara have always provided excellent customer service to me as a tenant. As courteous and professional individuals, they always take the time out to discuss flat issues and solved all problems (faulty oven, replace bedroom locks, hot water issues etc) within a good time frame. I have been renting off them for 2 years now and saw first hand how appreciative they can be towards good tenants. One of the longest standing tenants on Dendrow's account lived in my current flat share and received a farewell gift - it was very nice of the agency to do this. Keep up the good work!
I've been renting with Dendrow for almost two years now, and I've been happy so far. Myself and my flatmates appreciated a lot their services especially when it comes to issues in the flat: anytime something happens we can file an issue on their website, and we've always received help straight away (Barbara is great at helping out). I haven't been with many agencies, but I must say that Dendrow didn't let us down.
Team at Dendrow have done great job for me as a Landlady I haven't do anything as I have instructed Dendrow to do the full management of my Luxury House at Mayfair and so far so good the last two years this guys have take all responsibility on really high professional basis from finding the tenants and take care of all maintenance. Very pleased with your service. Ms Spring