Excellent sales experience for my 2 bed flat. Foxtons team were so efficient that my flat had an asking price offer within 1 week of going to market. My lead agent was highly attentive and helpful -I was a first time seller and he helped me with the small details at all hours of the day.
Contacted them two months ago looking for a flat. A guy name Tom was very nice on the phone but not once in person. He argued that I said my limit was 1,300 pcm while I said 1,200 pcm. However, he showed us 4 flats, none of them under 1,300 (the cheapest was 1,350), insisting in that "the normal thing is to spend the 80% of the salary on the rent. Well, that may be your case Tom, but I don't want to struggle every month to pay my bills. He rudly insists so much on this that he even took a calculator and started calculating how much money we would still have after paying 1400 for a 1 bedroom flat near Portobello Market (btw, I thought the limit supposed to be 1300...). He also added that we will not find a 1 bedroom flat for less than 1300, unless we go to live to heathrow. Well, guess what Tom, we find it in Hackney for 1150, and it is not the crappy flats you showed to us (one of them included the landlords -an old couple that, I guess, wasn't expecting having two girls living together- living on the second floor of the building). I am not saying this the experience you will get with Foxtons. Not at all, at the same time colleagues from Foxtons Archway, Ealing and Greenwich were being incredibly kind and professional with us. I just believe this particular "Tom" from Foxtons Notting Hill is only used to work with wealthy people that would pay whatever they asked for a old, muddy, crappy flat in Kensington. It's fine, just tell me from the begining and don't go wasting my time.
Very professional. Gaby was very responsive and helpful in the purchase of our flat. We were able to get answers quickly to our questions. Communication was smooth. She made sure we could gain access to the flat, when needed. Gaby was on top of the process, and was definitely a plus to get things going.
The best agents i have deal with in the central area - very professional and freindly.
The team response to my query quickly whenever i contacted them. They help me throughout the process and make sure that it's smooth and fast for me. I would recommend Hampston (Paddington Branch) to anyone whether you are looking to let or rent.
Searching for a flat in London can be very stressful, especially as a student. However, I was so lucky for Driss Seggari at Chestertons who helped me from day one searching for a flat until I found the perfect one, understanding all the requirements I needed to move in requested by my mother. He was patient with me, he is trustworthy, very professional and answers all my questions quickly. Thanks Driss!
The "service" received from Chestertons Hyde Park office is literally so bad it cannot conceivably be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African sales manager Dylan James turned up at my house and literally tried to kick my front door in. My teenage daughter was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called me and threated to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted.
This firm is arrogant, dishonest, and inefficient.
Thanks so much for your professional service! I just wanted highlight Sam, the assistant manager in Bayswater office. She has great knowledge in letting and are super polite to us. I am very pleased to use her service again and would definitely recommend her to anyone that want to rent in Bayswater area.
"TEAM KFH Bayswater"... what can I say...well I can say straight out the the gate is that it is a GREAT team.
I have, in the last five years, bought, sold, and rented out numerous properties with Paul Hyman and his team.
I have nothing but praise for the way the team handled all aspects of purchase, sale, and rental. The team has always made me feel special, looked after, respected and represented in the best possible way.
And, furthermore, I have seen them do the same with the other parties involved in the transactions.
If you want to buy, sell or rent a property in the Bayswater/Lancaster Gate area this is the team to represent you - hands down no one else can beat them for a 5 star service and knowledge of this area.
Thanks so much for your professional service! I just wanted highlight Angelo, he has great knowledge in sales and was super polite to us. I am very pleased to use his service again and would definitely recommend him to anyone that wants to buy in Bayswater area.
Rented through this estate agents. Absolutely brilliant and extremely professional compared to other London agents. They go above and beyond to make your life as easy as possible during the process. Very much recommended.
We have recently had an intensive time-limited search for property in the UK. The entire team of Knight Frank agents went out of their way to accomodate our wishes.. We were treated honestly, with courtesy and they were unfailingly helpful. We would like to single out Shaun Terry
who exceeded the high level of service Knight Frank offer. He is a credit to your teams.
I have known and dealt with Stephen Fairfax for quite a few years now and am happy to say that whenever I requested his opinion, I got it straight, without dressing… for want of a better word…
Due to this, I was happy to introduce friends to Knight Frank Hyde Park who have since entrusted the sale of their flats to Stephen's Hyde Park office.
I have also been introduced to the letting office and got another acquaintance to use your letting department who are currently letting their flat in Maitland Court.
Stephen also introduced me to Knight Frank Finance LLP where Andrew Mansourov is organising a mortgage for me at this moment.
A good, efficient and professional team I'm happy to continue working with and to continue introducing friends to.