My partner and I decided to market both our houses with Dixons after they were recommended by a friend living locally. Although not the cheapest, you get what you pay for with exceptional attention to detail and professional attitude. Dan marketed our houses, and found a buyer for mine in 6 hours ! My partner's took a little longer at 6 days. Dan was informative and friendly and kept us updated at every stage. Would highly recommend the Acocks Green Dixons team, and would not hesitate to return if we decide to sell in the future.
746 days ago
I approached Dixons with the unfortunate belief and opinion of being a highly reputable leading hight street brand able to produce a property market appraisal local to the Dixons branch. Upon meeting the particular agent; Ricky Reynolds of the Warwick Road, Acocks Green, Birmingham B27 6RG, branch, I was very disappointed with the lack of market knowledge presented. Moreover, I felt a very disconnect to facilitate the customer needs. I still await after three weeks for them to produce a market appraisal and sellers fee proposal, after chasing them a second time, I feel it should be up to the branch to follow up their own enquiries and customer leads. It is a big shame on Dixons such a national brand and to also learn Ricky@Dixons is a branch manager - responsible for letting down potential custom and the company’s name going down the drain. Sorry - but their are plenty of other company’s who are greatly obliging and pro to their name. Time is precious for all and not following up from your own execution of home visits, then I would suggest a further rigorous solution to qualify inquiries is in need. Henceforth, at the Acocks Green branch, I would consider, vast training is required. For all other potential customers reading this; if you are requiring a greatly improved service, always try the neighbouring competition of estate agents on Warwick Road.
327 days ago