I've been working closely with Varun (Sunny) & Sheerie at Dixons at Bearwood to help me purchase a property. They have helped me through out the process and have been responsive at all times. Brilliant service provided by them and they always take into account the customers requirements and help fulfill them. I would highly recommend Dixons. They are professional and approachable at all times. Excellent team work! Looking forward to working with you again in the future. Both are a great asset to Dixons. Thanks once again! - Monica
114 days ago
I approached Dixon to BUY a property. After the offer was accepted by the seller we were pushed to use in-house mortgage advisor who took an upfront £250 from me for processing the application. After making upfront payment to the mortgage advisor and assigning solicitor with a deposit of £400, I was told the seller is not interested in selling the property. I was waiting for nearly 2 months to be told by the Dixons that the seller are not interested.
Firstly, I am disappointed for not been given true information about the seller's intention to sell the property and secondly, I was given false information regarding the seller’s use of their in-house solicitors because of which I was trapped.
Thirdly, I have not received any mortgage service from Countrywide for the £250 I have paid, even if Varun Khatana (Mr.Sunny) has already proceeded with the application he should have made sure the seller has true intention to sell, this was the main reason for me to use everything-house with countrywide. If Varun Khatana has proceeded with any mortgage application I should have received any document to support or for latter proof, I have not had any letter correspondence from the bank to support this.
Asked for a refund and I was inform this is a non-refundable money and only can be used while going for next property mortgage process, again a trap to use their mortgage service.
Do not pay any up-front to the mortgage advisor nor to Dixons agent, they will trap you with your money to buy property using their service.
579 days ago