Poor service from start to Finnish. Daughter moved into run down property of a rental value far from what it was worth and was agreed to reduce the monthly rent in agreement to update the property ourself of which we did with consent, new tiles, new flooring and modern decor. When daughter moved in regency claimes to have had a proffesional cleaner in to clean before new tenant, my 3yr old grandson could of done a better job the bath was dirty and I found used and unopened condoms under a towel in a cuboard I was fuming because I accidently touched it and was worried sick of std. Present day daughter recently left we did as requested and cleaned house top to bottom all five of us, cleaned oven inside and out, cleaned windows inside and out, filled holes and repainted best to our ability, my 70 yr old mother used a Strummer to cut front lawn best to her ability. We did all that was asked. Now this morning daughter received email with over 1,280 pound to pay for petty things like removing the lovely flooring from bathroom with a charge of 30.00 why o why would you do that to reveal the out dates vinyl we covered and the agreement was to update so why charge, then they charging for a lamp shade for bathroom at 25.00 there never was one in there to start with, they want 85.00 to cut lawn that has been cut but probs grown a bit in a little over a week since it was done, 75.00 to clean oven that was cleaned with industrial cleaner, 55.00 contribution for a new back door because they didn't want to put a new one on to start with, 70.00 to get a cleaner in why I will never know because it was left cleaner than when daughter first went in that's for sure and the list of pettyness goes on totalling over 1,280.00 to say I was hysterical after reading that email is an understatement the worst I thought they could do was take some money out of the 450.00 bond to clean carpet because in fairness she had a kitten but oh no they wantes the bond plus an extra 800.00. Well we will see where this goes and if need be I'm going to the papers they can't get away with doing this to people and 100s others.
734 days ago