Perfect letting agents. Helped me find the right place to rent in London with no issues what so ever everything went smoothly and fast. Couldn't recommend them enough.
Very poor service especially from Nick Hardy - wouldn't recommend this agency to anyone. We have rent out a fully furnished one bedroom flat which came without bed because of a misunderstanding. Lots of issues like toilet not functioning and rats in the attic. Stay away
Very efficient and reliable Estate/Letting Agent. We needed to find and move into a place urgently and they were incredibly helpful at finding our new home. Would certainly go through Sheraton Law again.
Good estate agency. Staff are quick to respond to emails from tenants, are experienced and good communicators. Act fairly with regard to tenants and landlord interests. Move in process was straightforward. Would recommend to others
I have been so happy about the professionalism of Rutland Elms and his team.
Elms Estates have managed my property for me for many years. I have always found them responsive and efficient in dealing with repairs and inspections. They also lose no time in finding new tenants and checking their credentials. Their invoices are clear and concise and Rutland and Jade have been very personable throughout. I recommend them to all landlords.
Hi. you are really good team!!!! thank you for my new lovley house. in two weeks was every thing done. Isabella you are very nice!! many thanks for your help!!!!
One of the estate agents here was incredibly rude to my mother. We came in and asked if it was possible to have a viewing of a house a little earlier, and he was incredibly rude and actually sent us away. When the actual viewing was meant to take place, he then sent a colleague instead of coming himself. When my mother then made an offer on the house, her emails were ignored for over 24 hours (which is incredibly rude considering she is literally offering them money) and when they did get back to her the agent actually had the audacity to call her up and have a row with her down the phone because the offer was too low. Absolutely abysmal service and experience, and would not recommend at all.
Julia was super helpful in my property searching. Even if in the end I didn’t sign one of the properties she showed me, she took the time to understand my needs and to show me properties which were a very good fit with what I was looking for. She is also a great sales person who shows you the best aspects of every property.
By far, my worst real state experience since I moved to London. A truly unprofessional service that started as soon as we payed the monies. A lack of consumer service, either by solving problems of the flat or by replying complaints.
If you're in a need of a flat, doesn't matter how desperate you are, I'd recommend not to work with them, not even as your last option.