11/10, Klaudia helped me find a beautiful place at great price.
We currently moved out from a foxtons property. And they charged the check out fee which was £165.. We never heard about this fee when moved in ..also the flat condition was domestic cleaning level when we came ! that was completely horrible so we had to clean all up. But for us, we had to hire professional cleaning team and that was £270!and the agency arranged it. That is quite prices but there were no choices. But then, the landlord complained about the cleaning things by calling. It is so upset cos the foxton didn't let us know anything about the whole situation. They rearranged the cleaning team but didn't notice to us and also the landlord. What a joke !
Friendly, hardworking and good communication. I have been letting my flat through the team here for a few years and have always been happy with the attentive service!
I takes on average 932 emails and 82 calls to sort whatever. Pray to whomever you believe that nothing breaks in your property. The fancy "House Maintenance Service" isn't as fancy after all, as I need to wait for over 3 weeks to fix the dishwasher.
Overall, I bet they manage too many properties, and don't put enough effort to keep the level of service on the high level after you sign the papers. By "not enough effort" I mean they don't give a f**k about you.
If they have the most amazing place that fits your budget and location preferences, go for it. Other ways, look for a different Property Manager.
Working to a very tight deadline, Russell Stone at WJMeade worked hard and efficiently to get our flat on the market. His valuation must have been the right one: we had an offer which we accepted in a matter of days. Russell is a seasoned professional - he knows his market.
We asked the agent if he can drive us to the agency after the viewing. He said he was not going back to the agency. So we took a walk, and when we were passing the agency he was there.
Brilliant service from the Ludlow Thompson team, who sold my fathers property recently. They know the area and market very well. We instructed two agents to market the property but Terence's team was head and shoulders above the others. They had lots of interest and their feedback and attitude was excellent. They secured a cash buyer and all things completed quickly. Great work from all!